Hi Tim,

thanks for your support - you are spot on with all your points. And it's not just R&D costs - the cost for supporting this kind of product is considerable, especially when done properly and with care.

It's not like selling an amp or a cable or a speaker - you sell those and you can more or less forget about them. You sell someone a computer and you are committed for years.

I'm sorry you don't like the case though - I put a lot of time and attention to detail in the case design and have got lots of compliments on it.

However regardless whether someone likes the case or not at least no one can say it looks like a computer...