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Thread: Dodgy SPU quality and a tale of woe with an Ortofon RS-212D...

  1. #61
    Join Date: Oct 2011

    Location: Lincolnshire

    Posts: 152
    I'm Anthony.

    Default

    Quote Originally Posted by henley View Post
    We took this incredibly seriously and I have been personally communicating with the CEO of ortofon regarding this and would expect an answer by the end of play today. The cartridge was collected by us and DHL'd straight to Ortofon.

    For what it's worth, the failure rate with ortofon is less that 1/1000 as thier QC really is way above the norm. That's why we took this one so seriously.

    Let's face it, we all make mistakes and there isn't a manufacturer that never has a QC issue, despite what other posters think but it's how you resolve the mistake that matters, and I sincerely hope that the OP leaves this one smiling.

    Assuring you ALL of our best attention at all times.

    Laurence Armstrong
    Managing Director
    Henley Designs
    Quote Originally Posted by Marco View Post
    Brilliant stuff, Lawrence... Nice to see you here, and much appreciated!

    Marco.
    Blimey, where's that rule book gone? You know - the "you must introduce yourself in the welcome section" or doesn't that apply to mates?

    No offence - just an oddity.

    Anyhow, I'll get my coat

  2. #62
    Join Date: Jul 2010

    Location: North Cambs UK, Earth, Sol, Orion - Cygnus arm of galaxy

    Posts: 11,165
    I'm MadeOfDeadGiantStarsThatExplodedEonsAgo.

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    Quote Originally Posted by Ant View Post
    Anyhow, I'll get my coat
    You can borrow mine if you can't find yours

    getmecoat.gif

    I do tend to agree though...
    Bests, Mark



    "We must believe in free will. We have no choice" Isaac Bashevis Singer

  3. #63
    Join Date: Jan 2008

    Location: Wrexham, North Wales, UK

    Posts: 110,460
    I'm AudioAl'sArbiterForPISHANTO.

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    Oh do you now?

    Lol, well, Lawrence is not my mate... I suspect that he joined simply to help resolve my problem, although he is welcome here anytime

    Anyway, have you dafties not got something more positive to say, such as congratulating me that my arm and cartridge woes are over, rather than being pedantic about freakin' welcome threads?

    Marco.
    Main System

    Turntable: Heavily-modified Technics SL-1210MK5G [Mike New bearing/ETP platter/Paul Hynes SR7 PSU & regulator mods]. Funk Firm APM Achromat with Nagaoka GL-601 Crystal Record Weight. Isonoe feet & boots. Ortofon RS-212D tonearm with Denon DL-103GL, in a Denon PCL-300 headshell, fitted with Funk Firm Houdini and Kondo SL-115 pure-silver cartridge leads.

    Paul Hynes MC head amp/SR5 PSU. Also modded Lentek head amp and Denon AU-310 SUT.

    Other Cartridges: Nippon Columbia (NOS 1987) Denon DL-103. USA-made Shure SC35C with NOS stylus. Goldring G820 with NOS stylus. Shure M55E with NOS stylus.

    CD Player: Audiocom-modified Sony X-777ES/DAS-R1 DAC.

    Tape Deck: Tandberg TCD 310, fully restored and recalibrated as new by RDE, plus upgraded with heads from the TCD-420a. Also with matching TM4 Norway microphones.

    Preamps: Heavily-modified Croft Charisma-X. Power Amps: Tube Distinctions Copper Amp, fitted with Tungsol KT-150s. Quad 306.

    Cables & Sundries: Mark Grant HDX1 interconnects and digital coaxial cable, plus Mark Grant 6mm UP-LCOFC Van Damme speaker cable. MCRU 'Ultimate' mains leads. Lehmann clone headphone amp with vintage Koss PRO-4AAA headphones.

    Tube Distinctions digital noise filter. VPI HW16.5 record cleaning machine.

    Speakers: Tannoy 15MGs in Lockwood cabinets with modified crossovers. 1967 Celestion Ditton 15.

  4. #64
    Join Date: Oct 2011

    Location: Lincolnshire

    Posts: 152
    I'm Anthony.

    Default

    Hi Marco,

    Congratulations that your arm and cartridge woes are over, however, it's not pedantic - it's the rules

    Joking aside - glad you got it sorted



    Ant

  5. #65
    Join Date: Jan 2008

    Location: Wrexham, North Wales, UK

    Posts: 110,460
    I'm AudioAl'sArbiterForPISHANTO.

    Default

    Churz, dude - it's been a nightmare doing without the new toys I should've had to play with a bloody week ago!

    Marco.
    Main System

    Turntable: Heavily-modified Technics SL-1210MK5G [Mike New bearing/ETP platter/Paul Hynes SR7 PSU & regulator mods]. Funk Firm APM Achromat with Nagaoka GL-601 Crystal Record Weight. Isonoe feet & boots. Ortofon RS-212D tonearm with Denon DL-103GL, in a Denon PCL-300 headshell, fitted with Funk Firm Houdini and Kondo SL-115 pure-silver cartridge leads.

    Paul Hynes MC head amp/SR5 PSU. Also modded Lentek head amp and Denon AU-310 SUT.

    Other Cartridges: Nippon Columbia (NOS 1987) Denon DL-103. USA-made Shure SC35C with NOS stylus. Goldring G820 with NOS stylus. Shure M55E with NOS stylus.

    CD Player: Audiocom-modified Sony X-777ES/DAS-R1 DAC.

    Tape Deck: Tandberg TCD 310, fully restored and recalibrated as new by RDE, plus upgraded with heads from the TCD-420a. Also with matching TM4 Norway microphones.

    Preamps: Heavily-modified Croft Charisma-X. Power Amps: Tube Distinctions Copper Amp, fitted with Tungsol KT-150s. Quad 306.

    Cables & Sundries: Mark Grant HDX1 interconnects and digital coaxial cable, plus Mark Grant 6mm UP-LCOFC Van Damme speaker cable. MCRU 'Ultimate' mains leads. Lehmann clone headphone amp with vintage Koss PRO-4AAA headphones.

    Tube Distinctions digital noise filter. VPI HW16.5 record cleaning machine.

    Speakers: Tannoy 15MGs in Lockwood cabinets with modified crossovers. 1967 Celestion Ditton 15.

  6. #66
    Join Date: Jul 2010

    Location: North Cambs UK, Earth, Sol, Orion - Cygnus arm of galaxy

    Posts: 11,165
    I'm MadeOfDeadGiantStarsThatExplodedEonsAgo.

    Default

    Sorry Marco, as I'm sure you are aware I was only agreeing with Anthony RE the introduction thing

    Yes of course I'm happy you have things moving in the right direction chap! It's not like I have ignored this thread, I have read virually every post, but I didn't think I had anything really positive to contribute.

    Even my sympathies would have probably seemed a little meaningless as you certainly look like you have it a plenty, yes, & from me to

    Hope it all comes together soon chap, xmas is just round the corner & it'd be no doubt superb to have everything 100% aligned for the holiday period, when you can then relax & thoroughly enjoy it
    Bests, Mark



    "We must believe in free will. We have no choice" Isaac Bashevis Singer

  7. #67
    Join Date: Jan 2008

    Location: Wrexham, North Wales, UK

    Posts: 110,460
    I'm AudioAl'sArbiterForPISHANTO.

    Default

    Quote Originally Posted by Reid Malenfant View Post
    Hope it all comes together soon chap, xmas is just round the corner & it'd be no doubt superb to have everything 100% aligned for the holiday period, when you can then relax & thoroughly enjoy it
    Nail > head, daddy-o!!

    Marco.
    Main System

    Turntable: Heavily-modified Technics SL-1210MK5G [Mike New bearing/ETP platter/Paul Hynes SR7 PSU & regulator mods]. Funk Firm APM Achromat with Nagaoka GL-601 Crystal Record Weight. Isonoe feet & boots. Ortofon RS-212D tonearm with Denon DL-103GL, in a Denon PCL-300 headshell, fitted with Funk Firm Houdini and Kondo SL-115 pure-silver cartridge leads.

    Paul Hynes MC head amp/SR5 PSU. Also modded Lentek head amp and Denon AU-310 SUT.

    Other Cartridges: Nippon Columbia (NOS 1987) Denon DL-103. USA-made Shure SC35C with NOS stylus. Goldring G820 with NOS stylus. Shure M55E with NOS stylus.

    CD Player: Audiocom-modified Sony X-777ES/DAS-R1 DAC.

    Tape Deck: Tandberg TCD 310, fully restored and recalibrated as new by RDE, plus upgraded with heads from the TCD-420a. Also with matching TM4 Norway microphones.

    Preamps: Heavily-modified Croft Charisma-X. Power Amps: Tube Distinctions Copper Amp, fitted with Tungsol KT-150s. Quad 306.

    Cables & Sundries: Mark Grant HDX1 interconnects and digital coaxial cable, plus Mark Grant 6mm UP-LCOFC Van Damme speaker cable. MCRU 'Ultimate' mains leads. Lehmann clone headphone amp with vintage Koss PRO-4AAA headphones.

    Tube Distinctions digital noise filter. VPI HW16.5 record cleaning machine.

    Speakers: Tannoy 15MGs in Lockwood cabinets with modified crossovers. 1967 Celestion Ditton 15.

  8. #68
    Join Date: Jan 2008

    Location: Wrexham, North Wales, UK

    Posts: 110,460
    I'm AudioAl'sArbiterForPISHANTO.

    Default

    Guys,

    Just a small update... I've been told by Henley that the new arm, cartridge and headshell leads have been sent by courier to me today and will be with me tomorrow

    Full report tomorrow, when they arrive!

    Marco.
    Main System

    Turntable: Heavily-modified Technics SL-1210MK5G [Mike New bearing/ETP platter/Paul Hynes SR7 PSU & regulator mods]. Funk Firm APM Achromat with Nagaoka GL-601 Crystal Record Weight. Isonoe feet & boots. Ortofon RS-212D tonearm with Denon DL-103GL, in a Denon PCL-300 headshell, fitted with Funk Firm Houdini and Kondo SL-115 pure-silver cartridge leads.

    Paul Hynes MC head amp/SR5 PSU. Also modded Lentek head amp and Denon AU-310 SUT.

    Other Cartridges: Nippon Columbia (NOS 1987) Denon DL-103. USA-made Shure SC35C with NOS stylus. Goldring G820 with NOS stylus. Shure M55E with NOS stylus.

    CD Player: Audiocom-modified Sony X-777ES/DAS-R1 DAC.

    Tape Deck: Tandberg TCD 310, fully restored and recalibrated as new by RDE, plus upgraded with heads from the TCD-420a. Also with matching TM4 Norway microphones.

    Preamps: Heavily-modified Croft Charisma-X. Power Amps: Tube Distinctions Copper Amp, fitted with Tungsol KT-150s. Quad 306.

    Cables & Sundries: Mark Grant HDX1 interconnects and digital coaxial cable, plus Mark Grant 6mm UP-LCOFC Van Damme speaker cable. MCRU 'Ultimate' mains leads. Lehmann clone headphone amp with vintage Koss PRO-4AAA headphones.

    Tube Distinctions digital noise filter. VPI HW16.5 record cleaning machine.

    Speakers: Tannoy 15MGs in Lockwood cabinets with modified crossovers. 1967 Celestion Ditton 15.

  9. #69
    Join Date: Jun 2009

    Location: Berkshire uk

    Posts: 1,744
    I'm Allthatwasisorwillbe.

    Default

    nice one marco,all's well that ends well.

    Sounds like it was a well delt with,by all concerned.
    Darren

    KORUS CUSTOM SERVER
    TECHNICS 1200 MKII_JELCO 750D_SHURE SC35C (with NOS and NEO SAS styli)
    CAIMAN SEG + DORADO PSU
    CROFT MEGA MICRO
    PARADIGM REFERENCE ACTIVE/40'S
    PARADIGM SERVO 15 SUBWOOFER X 2


    ''The theory of relativity is a mass of error and deceptive ideas violently opposed to the teachings of great men of science of the past and even to common sense''

  10. #70
    MartinT Guest

    Default

    That's great service, Marco. I'll bet you're relieved!

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