The thing is, when dealing with small, specialist companies, you have to make allowances for the fact that they don't have the same infrastructure in place, compared with bigger organisations, to guarantee similar levels of efficiency. Therefore you must allow more time for work to be carried out than normal, and sometimes there will be delays. However, nine times out of ten, there's nothing 'dodgy' going on!

Small companies like Vantage Audio will generally be working flat out most of the time to earn a decent living, and so will often take on more work than they can realistically handle, which can lead to the delays some have experienced. If quoted, say, three weeks for completion of any work, then add another couple of weeks on top, and that'll usually be about right...

But that's the price you pay for access to such expertise, so the best thing to do is be patient, sit tight, and you'll reap the rewards when your gear comes back sounding better than ever!!

Marco.