You do make some good points Dave, Stan Beresfords approach to his Customers is pretty unique in the Business, and as a very happy long term customer of his I have to applaud it.

I had my Dac modded recently with the latest recommended mods and the sound of the Dac has jumped up to the next level.

This level of encouraged modding makes for a great product.
That said, there has been some people critisising this approach....usually those losing profit on more expensive Dacs.