Quote Originally Posted by HighFidelityGuy View Post
No probs.

That sounds a bit dodgy of Maplin. I would have thought that contravenes UK distance selling rules where you're entitled to return the item for a full refund (minus shipping) within 7 days of purchase. I thought that was law. It's supposed to protect you against accidentally purchasing an unsuitable product due to you not being able to actually see the item in the flesh. I'd pull them up on this.

EDIT: Here's a link to the regulations LINK. You want section 3.22 onwards. Basically you have the right to return the item within 7 days of receiving it even if the item is fully working.
Thanks for that Dave, very interesting..
Theres a Maplin 10 mins away from me, but I think I'll order through their website

(From the Maplin Website..)

Unwanted Goods under Distance Selling Regulations:
"The Distance Selling Regulations give customers the right to change their mind and to cancel an order within seven working days. Reasonable care should be taken whilst the goods remain in your possession and goods must be adequately packaged when being returned back to Maplin. Customers whose transactions are covered by the Distance Selling Regulations, the seven day cooling off period is inclusive within our 28 day returns policy."

Their own "28 day return policy" dictates that once an item is "used" (i.e. plugged in or even the box opened) it cant be returned unless faulty.
The wording above is a bit ambigious have to say..."the seven day cooling off period is inclusive within our 28 day returns policy"..which I TAKE to mean that 28 days included the 7 day cooling off period, meaning an extra 21 days over and above it.

Sounds like someone clever has worded it to make it look as though their returns policy supercedes the Distance Selling regs?

You see any probs with this?

Ta.