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Hi guys,
Has anyone had any dealings with these guys recently or knows if they're experiencing difficulties (or perhaps on holiday?) I've tried numerous times over the last few days to contact them to discuss possibly having a bespoke armplate made for the Techy and my new Ortofon tonearm, but have received no response....
If anyone can provide any info, give them a gentle nudge, or supply a contact telephone number, it would be much appreciated - ta! :cool:
Marco.
It seems like the main man Shaun also has another mail address here:
http://www.vinylengine.com/turntable...97bbc264834d0b
Hi Jostein,
I've just received a reply now from Shaun, so all is well. Thanks, though, for the info :)
Marco.
I will probably try him for one for My Graham Phantom arm too. I am curious to try it on the Technics 1200
Regards D S D L
According to the label on the package I got the other day he's based in Royston, Herts. Never had a number for him, but he usually answers his emails the same evening.
Product is good, service, well you have seen!
Below is the email exchange I had with Shaun from Sounds Supports, beginning with me filling in their website contact form on 21/11/11, requesting a bespoke armboard making for my new Ortofon arm on my Technics SL-1210.
You will see that things started off ok, but when Shaun realised that he wasn't able to use the armboard he had in stock that he thought would work, as the geometry was unsuitable, things started to get a little 'flaky', culminating in him announcing, to my amazement, that I'd have to wait "at least a month" for the armboard I had requested to be made, because he had to get something sent from Italy!!
I was under the impression that he made everything himself, in-house, and so had expected the armboard to be made rather sooner than "at least a month"!
Why on earth didn't he tell me that there would be such a delay, when he obviously knew that would be the case when he couldn't use the armboard he had in stock, instead of telling me at the last minute and wasting my time and his in the process?? :doh: :doh:
And now, he doesn't want to know and is ignoring my emails, as you can see from the end of our email exchange.
Anyway, please read the following email exchange backwards, in order to see what happened:
Quote:
Hi Shaun,
Did you get the email below I sent you earlier? If so, I would appreciate your response.
Cheers.
Regards,
Marco.
Quote:
Hi Shaun,
Just to let you know that, following your email yesterday, advising me that it could be at least a month before I have the armboard (something in all honesty you should've told me as soon as you knew that the one you had in stock wasn't going to be suitable), I have arranged for one of the woodworkers on AoS to make one out of wood, from a solid piece of ebony.
Should this for any reason not be successful, I will be in touch again and proceed with the order for the armboard in question, and wait the necessary amount of time for it to arrive. Normally the waiting time wouldn't have been a problem, but I'm taking my turntable to be demonstrated at a forum get together this Saturday, and of course I would like it performing at its best, and I simply presumed that you'd be able to make it in a couple of days.
Out of curiosity, what part does Italy play in the process? I would've thought that you would've kept sufficient stock of materials in order to make bespoke items for customers there and then, pending of course your existing work commitments, or are you farming the work out to a third party? If I'm to recommend your services on the forum, I could do with knowing how your business operates....
Anyway, thanks for your help thus far. If necessary, I'll be in touch.
Quote:
Hi Shaun,
Jeez, I had no idea about that. What's Italy got to do with it? I was expecting it in a couple of days! I've got a tonearm I can't use properly at the moment. You should've let me know about such a lengthy delay LONG before now, Shaun. Very disappointed.....
Marco.
Quote:
Hi Marco,
Before we proceed I better let you know that it could be at least a month before you take delivery of your Armboard, this is due to our workload and the postal service from the UK to Italy is notoriously slow.
Hope this will be ok for you?
Regards
Shaun
Quote:
Hi Shaun,
Note a problem, mate. When you send the CAD drawing, let me know how much I owe you, and I'll Paypal the amount to you immediately - cheers!
Any idea when the armboard will be ready?
Regards,
Marco.
Quote:
Hi Marco,
I will send you a CAD drawing for your approval before manufacture and then it's payment up front I’m afraid.
Regards
Shaun
Quote:
Hi Shaun,
Ah, yes you're right! Anyway, let me know when it's ready and how much I owe you (also what your Paypal address is for payment). If you could do it as soon as you can, that would be much appreciated, as my dealer, whom I bought the tonearm from, will be fitting it.
Best,
Marco.
Quote:
Hi Marco,
They would mean the pitch circle diameter (pcd) of the 3 holes.
Shaun
Quote:
Hi Shaun,
Just another quick thought... I think you mentioned yesterday that the fixing holes PCD should have a diameter of 4mm.
However on the Ortofon site (if you check http://www.ortofon.com/index.php?opt...143&Itemid=146), it says 50mm, which I presume they mean as being 5mm, as of course 50mm would be ridiculous!
Anyway, I just thought I should point that out. Let me know how you get on
Regards,
Marco.
Quote:
Hi Marco,
It will not be until tonight as I work 10 hours a day for another engineering company.
Regards
Shaun
Quote:
Hi Shaun,
Let me know how you get on with today with CAD - cheers, mate!
Regards,
Marco.
Quote:
Hi Marco,
Yes got it. Got the info for the arm from the. Vinyl engine tonearm database and this is obviously wrong. The mounting template is no use to me as I don't have a deck here. It is not a problem for me to work out the position of the hole as I can do it on CAD. I will look into this matter tomorrow as it is late now.
Shaun.
Quote:
Hi Shaun,
Did you get the email below I sent earlier? Please confirm.
If necessary, I can send you the supplied plastic mounting template and "Armbase Pattern Sheet", which came in the box with the tonearm, from Ortofon, and you can work out for yourself whether the mounting distance is 212 or 216mm.
Obviously this is a very crucial measurement, and so it must be right.
Please respond ASAP to this email - cheers, mate!
Regards,
Marco.
Quote:
Hi Shaun,
It says 216mm mounting distance here, on the Ortofon website:
http://www.ortofon.com/index.php?opt...143&Itemid=146
And a 34-36mm mounting hole....
I need it to be absolutely spot on, mate, so if you need to make another armboard to suit those dimensions, then I'll let you do that.
Let me know.
Regards,
Marco.
Quote:
Hi Marco,
Yes it is – 212 mounting distance, 40 MM mounting hole and pcd of 3 holes @4mm diameter.
Shaun
Quote:
Hi Shaun,
No problem. I'll arrange for someone else to do that. Just one final thing, could you confirm that the armboard you have is definitely for the Ortofon RS-212D tonearm?
I just want to make sure before I order it.
Cheers!
Regards,
Marco.
Quote:
Hi Marco,
It is for the 1210.
Sorry we don’t have the facility to spray paint.
You can send the payment via this email address.
Best regards
Shaun
Quote:
Hi Shaun,
Can you confirm that it is for a Technics SL-1210? If so, what is your Paypal address, so I can make payment?
Oh, and could you spray the armboard black, in order to match the colour of my turntable? I would prefer this, if possible.
Cheers!
Best,
Marco.
Quote:
Hi Marco,
We have mad an Armboard to suit this arm before and have one in stock. I is a single layer board and is low enough to allow plenty of VT adjustment. If you are interested in this Armboard the cost will be £34.00 inc shipping.
We would love to advertise on your site, many thanks for the offer.
Best regards
Shaun
An armboard is a piece of aluminium cut out using various methods, I should know as I visit machine shops daily, its basically an inside diameter, an outside diameter and a thickness with some holes in, piss easy to do if you know the right people. Quickly too!
Quite right, David... So what on earth do you think was his problem, then?? :rolleyes:
One thing I can't stand is being rudely ignored, when I have been perfectly reasonable, so he can have his share of well-earned bad publicity!!! ;)
Marco.
Quite a few of the smaller websites are manned by people with day jobs who cannot answer their e-mails or phone calls whilst at work, I have found plenty of times when another small dealer asks me for something they never answer back until after 6pm!
I work from home so answer the phone straight away and e-mails within the hour! Of course gmail sometimes let's me down and e-bays spam filters are terrible at blocking messages to my customers!
I answer 24/7 as well for USA customers who e-mail in the middle of the night!
I remember when I had the technoarm on my 1210 I wanted a sound support tonearm plate (and i still own it). Its a good piece of kit. But, like Marco I remember having to wait one month for some Rega based tonearm plates to arrive. So, whilst the product is good, the service is something which needs series work. ;)
I ordered 2 armboards for my silver technics which I have given to someone in the meantime and they arrived quickly and fitted perfectly, it is frustrating though when things don't go to plan!
Shame that. I've bought off him a couple of times and been quite happy. A month does sound a long time for a couple of bits of metal with some holes in.
Especially when you have an important bake off to attend and need your deck singing at it's best. :)Quote:
Originally Posted by Dingdong
I don't have a problem waiting a reasonable amount of time for emails to be answered, as I know some of these guys have 'proper' day jobs, but it's the fact he only tells me that I have to wait a month for the armboard to be made after numerous emails have been exchanged, where it was blatantly clear that I was in a hurry to get the job done!! :doh:Quote:
Originally Posted by Mains Cables R Us
If he'd said that there was a month's waiting time at the beginning, I'd have politely said 'thanks but no thanks', gone elsewhere, and there wouldn't have been a problem.
Also, what does Italy have to do with it? What's he getting from there, I wonder?? :scratch:
Marco.
Try this guy Marco on Ebay http://myworld.ebay.co.uk/f1sport/ I have one of his armboards and it is certainly as good as any of the others about that I have seen; not seen them all though.
Regards D S D L
Hi Neil,
Thanks for that - interesting.... However, Speedy Steve's going to make me one from a solid piece of ebony :)
Marco.
That should look very nice MarcoQuote:
Originally Posted by Marco
Regards D S D L
Yup, it should do. It's just a matter of getting the geometry right...
Your link to the Greek seller was useful in that respect, as it shows Steve the armplate I'm using now (although it's been reversed and modified for my current Ortofon arm), but it gives him an idea of where the mounting hole has to go, so he can make a rough template up before doing the job properly :)
Marco.
A reply just in from Shaun (amazing eh, that he has now miraculously noticed my emails? ;))
My response:Quote:
Thanks for that Marco,
No Engineering firm would produce a CAD drawing /design and manufacture the item and have it arrive in Italy in 2 days especially if they have a 10 hour a day job and an extremely successful and unique business to run as well, do you think you are our only customer? Or do you think you should jump the queue and get served before all the other Audiofiles we are currently producing bespoke Armboards for?
For your information and based on our experience of selling Armboards to hundreds of Italians over the years I can tell you the average time it takes for a package to arrive to them is 21 days, this problem alone means I spend a lot of time replying to emails from these customers trying to explain why they are having to wait so long, although the truth is I really don’t know. Obviously we can offer a signed for delivery service but most people are reluctant to pay the extra cost.
I would also like to point out that I feel I did tell you at the correct moment during our correspondence about the possible time that manufacture / shipping could take, i.e. before I started the design and requested any funds from you.
So to sum up we have never had a complaint up until now because people know if they want a quality bespoke armboard they have come to the right place and are happy that the end product will be of top quality and well worth the wait.
By the way, as well as my day job and extremely buoyant business my family also demand that I spend some time with them in the evening!
I hope you will also publish this email on your forum in its complete form and not just edit it to suit you. And as they say....
....all publicity is good publicity!!
Highest regards
Shaun
I still don't have a bloody clue what he's on about regarding Italy!! :scratch:Quote:
Of course! It's going on the forum now, 'as is'... I don't fabricate things! It's a bit of a coincidence, though, that you've ignored all my emails since last night until now, when the problem has been brought into the public domain ;)
And I still don't have a clue what Italy has got to do with anything. A month is a ridiculously long time to wait for an armboard to be made, as others on the forum have already commented. If you're running your business properly, you should have the wherewithal to turn over fairly simple products, like armboards, in less than a week.
I know people how can build whole bespoke amplifiers quicker, and still hold down their day job!
The fact is too that at no stage during our exchange, apart from at the last minute, did you tell me that I'd have to wait a MONTH to have the armboard made, and the contents of the email exchanges I've published proves that. It is precisely that issue, and your ignoring me, that has caused this situation.
Anyway, you are free to register on AoS and put your points across, so there is no need to conduct further dialogue by email.
Regards,
Marco.
Any ideas, anyone? Maybe he thinks I live in Italy? :confused:
Marco.
Lol - That would be my guess.Quote:
Originally Posted by Marco
If that's the case, I don't know where he got that from...
Here's a copy of the original enquiry form I filled out on his website, which was included below his first email reply:
Do you see any mention of Italy? :scratch:Quote:
From: soundsupports.com Contact Form
Sent: Saturday, November 19, 2011 6:47 AM
To: info@soundsupports.com
Subject: Website contact form
This person has contacted you at your website: www.soundsupports.com
Your name: = Marco
Your email: = framed6images@aol.com
Your message: =
Hi Shaun, I'm interested in having a bespoke armplate made for my modified Technics SL-1210 MK5G, in order to accommodate a new Ortofon RS-212D tonearm, shown here: http://www.ortofon.com/index.php?opt...143&Itemid=146
You can see the dimensions needed and relevant geometry, from the technical info given. I would like it made from the the thickest and best quality type of military grade aluminium possible, which would also be practical to use, and I would also like the plate recessed into the tonearm aperture by a degree which you would consider appropriate. I am open to suggestions here.
This is to allow for more scope with adjusting VTA, as simply mounting the plate slighly recessed into the tonearm aperture of the turntable, results in insufficient scope with VTA adjustment with the Ortofon tonearm. Could you therefore please give me an approximation of cost/timescale required to do the job?
As an aside, I own The Art of Sound audio website: www.theartofsound.net/forum Should you wish to join us as a trade member, and advertise your products and service on our site, you are very welcome, and there is no charge for this.
Hope you can help! Best regards, Marco.
toname =
foldername = soundsupports.com
Marco.
Perhaps he just assumed someone called Marco would be from Italy. I can understand that it might take more time than normal with him having to source some mil spec ally and do some drawins for it. A month is a long time, though.
Mark, I can't believe that someone running a supposedly professional business would simply just presume that because I have an Italian name, that I'm living in Italy, without even checking first.
So if someone called Pierre contacts him for an armboard, Shaun will automatically presume that he lives in France?? Come on, mate... However, it is also now somewhat amusing.
All I'm waiting for now is for Shaun to gracefully admit his mistake, and we can put it down as a simple misunderstanding, and move on. I will then lock the thread or remove it, if necessary.
Marco.
Ah, must be coming from Ireland tooQuote:
Originally Posted by Marco
Maybe you could get him to admit his mistake and still get him to do you an armboard and see what you think of them. Sort of a win-win thingummy.Quote:
Originally Posted by Marco
Can't be all that easy running a small business, a day job and a family.
Well it's bloody obvious innit - a guy called Marco emails with an address that is not a .uk. :lol::D. Quite a logical conclusion, if you've made a mistake.
Hi Mark,
Indeed, and I wouldn't be against that outcome at all. I'm a fair person.Quote:
Maybe you could get him to admit his mistake and still get him to do you an armboard and see what you think of them. Sort of a win-win thingummy.
Can't be all that easy running a small business, a day job and a family.
If he was man enough to apologise for his error (we all make them, after all) and offer to start again, quoting me a more realistic timescale for delivery to the UK (not Italy), then I'd be more than open to that, but the longer he buries his head in the sand and ignores me, the longer this thread will remain and the reputation of his business will suffer.
The thread will be removed as soon as Shaun has the gumption to apologise for his mistake and make amends. It's as simple as that. Let's not forget that our dispute wouldn't be getting aired in public if Shaun hadn't been ignoring my private correspondence to him.
So, in terms of rectifying the situation, the ball is firmly in his court! :)
Marco.
I would like to point out that I've have had very satisfactory dealings with Sound Supports, albeit for a standard Linn armboard for the Technics.
Yep, I ordered an SL1210 armboard to fit Marco's Jelco SA-750D to my Techie and it arrived a couple of days later. Seems to be an issue when custom boards are requested.
Quoting 21 days to get something posted to Italy seems to imply he thinks that's where he has to mail it. :scratch:
On a slight tangent, I find it interesting that most armboards for the Techie are two-part, like my own. I wonder why this seems to be the default construction, rather than one-piece?
I think Martin this is to provide a lower mounting height to give VTA adjustment on most of the arms that might be fitted.Quote:
Originally Posted by MartinT
I am pretty sure this is down to other folks being influenced by the current Sound HiFi armboards (the original ones were flat and not stepped in design) which are designed with SME arms in mind (I think I am right in saying that)
There is no doubt about it but my SME5 arm +AT 33EV would not have any ability to get low enough (as it is its just right and no more as the arm will go no lower with the cart fitted) if it wasn't for the step down on the armboard, obviously with different heights of cart, arms or platters mats etc different (flat) armboards could be used but I guess making them a standard design makes it easier to do as custom boards take time to make. I once asked Origin Live if they could adapt one of their boards for me but Mark said it would be to awkward to do re time as he could spare no one (at the time I asked) to do it; which was fair enough.
I think at the end of the day it comes down to the fact that Technics decks were designed for their own platters and arms and while the motor unit is excellent for use with other bits one must be prepared for a degree of hassle to step outside this and the options already worked out by KAB, Sound HiFi, Mike New, Funk Firm etc.
I would like to fit my Graham Phantom to my Technics and if I had access to a workshop I could do a nice armboard in a few hours (including finishing it off to look nice) but I don't have these facilities so I will just have to wonder what it would be like. I need a flat SME arm plate not a stepped one and even at that I suspect it wont work as A it needs to be lower than a flat plate allows and B the very large cable connector section the Phantom has will make using an arm cable (somewhat vital lol) very hard.
Regards D S D L
I know you need the armboard Marco, I recognise he could have communicated much better and that he mistook you for an Italian customer but you are now just plain bullying him and it's unworthy of you.
I dont know you well, but you always seem so fair and this just isnt. The man is trying to earn a living and does it in his own way which doesnt suit you and fair play. But what's all this talk about 'gumption' and 'admitting his mistakes'.
You are hurting a tiny business because you are put out and its a shame. Let it be.
The issue is that the stock Technics platter sits very low on the deck, so stepped-down arm plates for third party arms are almost always required. With the Mike New platter, however, and especially with the Base Plate, the arm needs to go much higher. Thus my reversal of the step to achieve that with the Dynavector.
There is a large hole under the plate and the rubber base can be neatly cut away so you should have plenty of space for the Phantom's connector gubbins. If I can get a Dynavector in there...
Hi Darren,
On balance, I agree. I simply get very frustrated when I feel that I'm being rudely ignored and/or treated unprofessionally or discourteously.Quote:
I know you need the armboard Marco, I recognise he could have communicated much better and that he mistook you for an Italian customer but you are now just plain bullying him and it's unworthy of you.
I dont know you well, but you always seem so fair and this just isnt. The man is trying to earn a living and does it in his own way which doesnt suit you and fair play. But what's all this talk about 'gumption' and 'admitting his mistakes'.
You are hurting a tiny business because you are put out and its a shame. Let it be.
However, although he may not be quite as 'on the ball' as he should be when running a business (part-time or not), clearly Shaun made an innocent mistake, and so doesn't deserve to be punished for that. I have therefore amended the title of the thread and toned down the negative nature of some of the comments.
No matter if Shaun and I do business in future or not, I wish him all the best :cool:
Marco.
Having recently had a good look at the armboard on Marco's deck (many thanks Marco :)), I can see no specific reason why it could not have been milled from a single 6mm piece of plate rather than two 3mm pieces. However, I can see a reason if cost is taken into account. It is certainly cheaper to just profile mill two 3mm plates than surface mill a 6mm plate on both sides; it also means that the actual part that mounts to the deck can be used for every arm mount and only one component has to be changed.Quote:
Originally Posted by MartinT
Hi Marco,
I knew this was out of character for you. I think any one can understand your frustration. Let no one doubt your fairness - I cant fault you.
Hi Mark,
No worries, dude... Nice meeting you again and thanks for having a look at the tonearm for me, even though it was unsuccessful. It's now going back to Denmark. Hopefully, I'll have it back soon (along with my SPU)!Quote:
Having recently had a good look at the armboard on Marco's deck (many thanks Marco)
You have a lovely home, and I enjoyed listening to your system. It does exactly what a Naim/flat earth system says it should do 'on the tin', which is a good thing, and reminds me of some happy times when I was running olive Naim equipment. Your T/T also sounds (and looks) superb, and appears to show little signs of what I dislike about the musical presentation of belt-drive turntables. Vinyl rules! ;)
Btw, as Speedy Steve is now going ahead with the ebony wood armboard for my Ortofon, since you're such a dab hand now at fitting and removing Techy armboards (lol! :eyebrows:), would you mind, if I popped round again, fitting it for me when it's ready? That would be much appreciated.
I would also like you to make me an armboard from aluminium, as discussed, when you're able to do so. No rush, but at least now you have all the measurements you need. That way, I can compare the two armboards and decide if I like the effect of wood or metal best :cool:
Marco.
Hi Darren,
Thanks, mate :)Quote:
Hi Marco,
I knew this was out of character for you. I think any one can understand your frustration. Let no one doubt your fairness - I cant fault you.
Marco.
What's happened to it, Marco?Quote:
Originally Posted by Marco
Nice meeting you too - I hope you found your way to the motorway OK? Sorry, I couldn't do much with the tonearm :(, I suspect Ortofon will end up replacing it.Quote:
Originally Posted by Marco
Wait till you see the bathroom(s) :)Quote:
Originally Posted by Marco
Glad you enjoyed your listen. Actually, you heard an earlier CF armboard, but I'm changing it back to my composite aluminium one as I miss the greater structure and really overt timing that it offers.
Yep, can do. Actually, I hadn't appreciated what a PITA changing the armboard on the Technics is. If only Technics had provided threaded holes it would have made the job enormously more simple! I guess we will both be waiting on the return of your arm then...Quote:
Originally Posted by Marco
Well, I'm going to look into it. But I only want to design a board if I can bring something new to solving the problem. As discussed, the issue with more complex solutions is price and whether the market can support it - bespoke production of the kind of stuff I do isn't really a viable option (though prototypes will have to be constructed :)). But, I'll have a go at producing the CAD drawings from the measurements I took (and the template I made).Quote:
Originally Posted by Marco
Hi Mark,
Yup, your directions were spot on! Regarding the tonearm, I don't mind if they simply fix my existing one, as long as the job is done to the required standard, as that option may be quicker than waiting for a new arm to come.Quote:
Nice meeting you too - I hope you found your way to the motorway OK? Sorry, I couldn't do much with the tonearm :(, I suspect Ortofon will end up replacing it.
Lol - I can imagine... I promise that I'll 'Christen' one of them next time! ;)Quote:
Wait till you see the bathroom(s) :)
No worries. It sounded mighty fine with the CF board. If you get round to making me an armboard, mainly for aesthetic reasons, I think I'd go for the composite aluminium :)Quote:
Glad you enjoyed your listen. Actually, you heard an earlier CF armboard, but I'm changing it back to my composite aluminium one as I miss the greater structure and really overt timing that it offers.
Indeed, and thanks for that. Anyway, it'll give us an excuse for another sesh! I'll bring some of my own records with me next time :cool:Quote:
Yep, can do. Actually, I hadn't appreciated what a PITA changing the armboard on the Technics is. If only Technics had provided threaded holes it would have made the job enormously more simple! I guess we will both be waiting on the return of your arm then...
;)Quote:
Well, I'm going to look into it. But I only want to design a board if I can bring something new to solving the problem. As discussed, the issue with more complex solutions is price and whether the market can support it - bespoke production of the kind of stuff I do isn't really a viable option (though prototypes will have to be constructed :)). But, I'll have a go at producing the CAD drawings from the measurements I took (and the template I made).
Excellent. Keep me posted!
Marco.
:eyebrows: :eyebrows: :eyebrows:Quote:
Originally Posted by Mains Cables R Us
Marco.
So is everything sorted now Marco?
Hi Dom,
Yes, but I'll have to get there super-early (before things kick-off in earnest) in order to sort out my turntable, as a tonearm and/or armboard and cartridge (please have your Supex or OC-9 ready) will have to be fitted and set-up properly. What time to you suggest, mate? :)Quote:
So is everything sorted now Marco?
David, you'll need to be there early too, with the arm :cool:
Marco.
No prob mate, but the Supex is now in my arm lol, sporting a Ruby cantilever. The OC9 is available, or a Denon DL160, Goldring g800 with two differing stylus 's, Linn Karma, You could even try the Onyx, but Im not convinced about its performance at the mo.
Ok, dude. What I'll do is bring a couple of headshells, already fitted with cartridge wires, and we can fit, say, the OC-9 and Karma onto them, then compare them with each other and see which sounds best on my T/T....Quote:
Originally Posted by Dominic Harper
What time should I get to yours for, to allow for all the necessary fiddling to be done? :)
Marco.
New thread started on this subject here:Quote:
Originally Posted by MartinT
http://theartofsound.net/forum/showthread.php?t=14363
Marco.
Marco,
I have copper arm board blanks which have not yet been machined for the SME (the majority of boards I make) I can machine one for you if you can give me the specs for the mounting holes and the relative location from the spindle.
Surely if this arm is made by Jelco it should still have the same mounting and geometry as the Linn arms.