Thanks, Andrew. So that's another faulty one, this time the shop's demo unit - it gets worse! This simply isn't good enough from Technics. Was it Loud & Clear in Edinburgh you bought it from?

If so, I know the boss, Allan Boyd, and also knew his dad, before he sadly passed away. So might call him on Monday and have a word on your behalf, if you like? And we'll see what can be done, in terms you being properly compensated for your inconvenience...

Marco.