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Thread: John Wood Audio, a tale of woe

  1. #111
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    (Brian Blessed voice) GOOD GOD MAN! WE CAN'T WAIT THIS LONG........GET ON WITH IT!
    Buy Bose...And get your parking validated!.

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  2. #112
    Join Date: Feb 2013

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    Quote Originally Posted by Puffin View Post
    (Brian Blessed voice) GOOD GOD MAN! WE CAN'T WAIT THIS LONG........GET ON WITH IT!
    Indeed. This is nearly as good as Judge Judy.
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  3. #113
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    Quote Originally Posted by Rick E View Post
    Indeed. This is nearly as good as Judge Judy.
    "I don't give a rat's behind."

  4. #114
    Join Date: Dec 2011

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  5. #115
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    :
    Quote Originally Posted by PaulStewart View Post

    If you can't beat them, join them.
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  6. #116
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    Quote Originally Posted by Clive197 View Post
    :

    If you can't beat them, join them.


  7. #117
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    Quote Originally Posted by fatmarley View Post
    Oi! l am the emocicon correspondant round these parts.



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  8. #118
    Join Date: Jan 2008

    Location: Wrexham, North Wales, UK

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    I'm AudioAl'sArbiterForPISHANTO.

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    Lol....!! Sorry for the delay, chaps, but moi is a busy boy, you know!

    Ok, I had a long chat yesterday with John, as indeed I have had today with Geoff. Unfortunately, in terms of attempting to solve their dispute, I now don't know who to believe, as they both come across as very plausible and nice people!

    However, obviously one of them is not being entirely honest.....

    After I spoke yesterday with John, and he put his side of the story to me, I asked him to collate in an email, in the form of 'bullet points', what we'd discussed on the phone, which he duly did, and I enclose this below so that you can attempt to make up your own minds who's at fault, and also so that Geoff can reply to John's remarks and defend his side of the story.

    From John yesterday:

    Quote Originally Posted by J Wood
    Hi Marco re out telephone conversation here s just a few points that we discussed on the phone to day I know there are many more but here is a few to start with and can I just say thanks for the call it was nice to chat to you .

    1) what was asked for by email was later changed by phone so emails don't reflect the full story.

    2) I don't and have never made remote volume power amps which was his first enquiry .

    3) Emails are very easy to alter I would never offer them as proof if it were me.

    4) I think it was his intention in the first place to get the money back no matter what, and keep the amp that's why he was saying one thing by email then making changes by phone he never sent any mail reflecting what was said in the phone calls

    5) At first he was going to collect the amp from me and then insisted I send it, If he had collected it like every one else most of his points would not have been relevant ! and I think he was well aware of that.

    6) He never paid me for the shipping witch cost me £160.00 witch he ordered at the last minute

    7) An Invoice was sent with pictures as he requested which he approved and then paid .

    8) I paid one trip for the amp he needs to step up and pay the other way.

    9) I offered to refund him on more-than one occasion.

    10) He wanted a refund without sending the goods back which will never happen.

    11) And now there is also a matter of the court case which in my opinion was somehow illegal I have a legal right as a defendant to have any case made against me heard in the city where I live and he changed this on 3 occasions having the case heard in my absence I have been making HiFi amps now for 50 years built my first when I was 5, yes I am 55 my work is all over the world with only one bad customer and you have him on your website.

    Many thanks
    John Wood
    What I would add is that John has now offered to pay for a courier to collect the amp from Geoff, and once he receives the amp back in the same condition as it left him, he has promised to refund Geoff in full.

    I shall comment more later, but right now it's over to you guys (and Geoff)

    Marco.
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  9. #119
    Join Date: Oct 2011

    Location: Charente, France

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    I'm Nodrog.

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    If John has offered a full refund after return of the amp I don't think such an offer should be refused no matter what has gone on before.

    I was greatly surprised that anyone would accept copies of emails as proof of anything. Those and indeed, official looking court papers, could be produced very easily indeed these days. I could do it easily. Eastbourne court records are not available on line so it would be hard to double check the whole thing. Again, this is not to doubt anyone's word, just making the point.

    Strange about the remote control which seems to be highlighted as a complaint when the man has never made such a thing.

    I reckon it would be best to write this whole thing off as a misunderstanding. Allow the amp to be collected and accept the refund. The time comes when you just have to trust someone.

  10. #120
    Join Date: May 2012

    Location: Eastbourne UK

    Posts: 686
    I'm Geoffrey.

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    Originally Posted by J Wood
    Hi Marco re out telephone conversation here s just a few points that we discussed on the phone to day I know there are many more but here is a few to start with and can I just say thanks for the call it was nice to chat to you .

    1 what was asked for by email was later changed by phone so emails don't reflect the full story.

    2 I don't and have never made remote volume power amps which was his first enquiry .

    3 Emails are very easy to alter I would never offer them as proof if it were me.

    4 I think it was his intention in the first place to get the money back no matter what, and keep the amp that's why he was saying one thing by email then making changes by phone he never sent any mail reflecting what was said in the phone calls

    5 At first he was going to collect the amp from me and then insisted I send it, If he had collected it like every one else most of his points would not have been relevant ! and I think he was well aware of that.

    6 He never paid me for the shipping witch cost me £160.00 witch he ordered at the last minute

    7 An Invoice was sent with pictures as he requested which he approved and then paid .

    8 I paid one trip for the amp he needs to step up and pay the other way.

    9 I offered to refund him on more-than one occasion.
    10 He wanted a refund without sending the goods back which will never happen

    11 And now there is also a matter of the court case which in my opinion was somehow illegal I have a legal right as a defendant to have any case made against me heard in the city where I live and he changed this on 3 occasions having the case heard in my absence I have been making HiFi amps now for 50 years built my first when I was 5, yes I am 55 my work is all over the world with only one bad customer and you have him on your website
    Many thanks
    John Wood

    With regard to the above, it's a list of untruths which saddens me but doesn't surprise me at all.

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