Some really interesting replies here and many reflecting my own experiences. Firstly I have to agree with the view about the A370, an amazing amp. It plays music with authority and grin inducing depth. I had a friend who traded his for a Krell FPB300 which i thought vastly inferior to the A370 for sheer musical enjoyment. He also owned one of the failed Trivister sacd players. I have to admit that in the short space of time it was working it did sound very good. It was at this point I encountered Musical Fidelity's abysmal customer service employees who were at the time the very worst I had dealt with. I did have the unfortunate experience of meeting the head honcho himself too and thought exactly the same of him as printed above. I have never bothered with MF since and doubt whether I will again. I think in a world where a consumer has so many far superior products at far lower cost to choose from the prestige of owning Musical Fidelity flies out of the window. My view is their exceptional success's with amps like the A370 should have been capitalised upon instead of cutting corners to make a few quid. More time building customer confidence and support for their products would still have them being written about in the hi-fi press and online forums, instead they may very slowly be resigned to history. Just saying.