Quote Originally Posted by Dalek Supreme D L View Post
Just a wee note to say how much of a gentleman Pete (orbscure) is. I bought a HiFace Two from him and all went smoothly until the parcel arrived. It was sent by Collect+ and someone along the journey the parcel made helped themselves to the HiFace Two. Pete was a joy to deal with from the first Pm telling him what happened, we spoke on the phone and he started a claim with Collect+. Since the incident he has kept me posted with regular updates. Sadly a week on Collect+ have not come back to Pete re a decision, but he has tonight refunded the amount I paid. One really can't ask more. Pete is a gentleman and anyone can buy from him with confidence and I hope Collect+ compensate him, sooner rather than later.
Belated thanks for the kind words Neil... although Collect+ have finally decided to pay compensation today, it seemed the right thing to do... I'm annoyed that your not reaping the benefit of the HiFace 2, but at least neither of us ended up out of pocket