Superb Howard,
Most of which I agree with myself, I found ARC to be more cohesive across the board than CJ, though I did think CJ offered good value with their lower cost PV10/MV55, until Arc did the LS7/VT60 combo.
My preference was also with valve amps, ARC, EAR and Sonic Frontiers, into solid state power amps. (Arc into Krell was my preference)
I still think I made a mistake selling my valve pre's and getting a solid state pre thinking synergy would prevail.
I still use a Krell KRC 3, and though I think it is very good, I think I would prefer an old ARC LS22 (without the remote) or even better an EAR 912 valve pre.
Valve power amps just never got on with my speakers (Kef R107), saying that if I ever get the opportunity and have the finances I would again look at EAR amplification. I would like an EAR valve pre/power in the bedroom instead of the Classe, though again my choice of bedroom speaker (late Rogers Studio 1) seems to favour the dry tight nature of the Classe bass, I feel they are well matched.
I also liked the part about the home demo, dealers of such nature are few and far between.
Do you know how long the customer kept his Quad/Radford system?