eBay - funds on hold

[struth]

After challenging eBay on a few of their points/comments, I am happy to report that they have released my funds today.

That's good.

[Jimbo]

After challenging eBay on a few of their points/comments, I am happy to report that they have released my funds today.

Good result but a painful experience?

[CageyH]

It took a while to resolve, as eBay hid behind “not readily available” clauses, that you really had to be searching for to find.
I challenged their reasoning based on fast delivery time, and five star feedback.

The final reasoning given by eBay to justify the delay was:

The hold for this order was extended beyond 14 days because of long Estimated Delivery Date. If the Estimated Delivery Date is greater than 14 days, then the hold is extended to 30 days. However, if the Estimated Delivery Date is greater 30 days, then the hold is extended beyond 30 days to an Estimated Delivery Date of +8, which is the case for this order. This is why you would be seeing a difference in the timeframes as highlighted within your reply.

I have escalated this case and stated that this is not your first account and highlight you have received positive feedback and the tracking shows confirmation of delivery. As a result of the escalation of your held fund, I am happy to report that the funds have been manually processed for release.

I sent the package to Romania, and not the moon. I think it took 4 days to get there. I don’t know why they estimated 30+ days.
I think I may be able to walk to Romania in that time.

[Macca]

I sent the package to Romania, and not the moon. I think it took 4 days to get there.

To the moon only takes 2 days but your package might end up on its side.

[CageyH]

Or on the dark side, where it may never be found again?

[Macca]

Matter of fact it's all dark.

[CageyH]

Dark matter?