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Thread: Do not order from Bokrand (anymore)

  1. #21
    Join Date: Jun 2015

    Location: London/Durham

    Posts: 6,869
    I'm Lawrence.

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    Yes it's not doing then any favours

  2. #22
    Join Date: Aug 2009

    Location: Staffordshire, England

    Posts: 37,779
    I'm Martin.

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    I will change it to just 'Bokrand ' but only if the OP is happy with that. He did have to wait a long time even though he's got it now.
    Current Lash Up:

    TEAC VRDS 701T > Sony TAE1000ESD > Krell KSA50S > JM Labs Focal Electra 926.

  3. #23
    Join Date: Oct 2015

    Location: KL, Malaysia

    Posts: 258
    I'm shahrin.

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    Does anyone here have Alfred Bokrand's email contact ?
    My communication with him is via ePay and that wont allow me to send him my email address !
    Thorens td124 mk2 / Bokrand AB309/ 103r
    SLAT L75 / Jelco 850S / AT VM740ML
    Marantz CD63 / Bluesound / Musical Paradise 701 II/ ESP 500Hz eXO / PL Prologue 4 and Nord 1UP amps / JK Wynn semiactive NS1000 upgrade
    /ESP 700 Hz eXO / JBL 4333 components

  4. #24
    Join Date: Jul 2010

    Location: Cheltenham

    Posts: 982
    I'm Charlie.

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    Quote Originally Posted by drSM View Post
    Does anyone here have Alfred Bokrand's email contact ?
    My communication with him is via ePay and that wont allow me to send him my email address !
    Have sent it to you by PM
    R2R: Studer A820 1/2 inch 2 track; Otari MTR-12 1/4 inch 2 track; Sony APR 5003; Sony APR 5002; Studer A807/II. Vinyl: Platine Verdier Allaerts MC1B/Schroeder Reference & Model 2 Decca C4E/Hadcock 228 TRON Seven Reference phono. Keith Monks MkII RCM Other analogue source: Nakamichi Dragon with ANT4066 mods. Amplification: TRON Meteor preamp TRON Voyager 20B SET power. Speakers: Avantgarde Duo. Digital: computing at last with Prism Sound Lyra 2 A2D converter

  5. #25
    Join Date: Oct 2015

    Location: KL, Malaysia

    Posts: 258
    I'm shahrin.

    Default

    Quote Originally Posted by topoxforddoc View Post
    Have sent it to you by PM
    Big Thanks Charlie
    i shall update ... when i get the arm
    Thorens td124 mk2 / Bokrand AB309/ 103r
    SLAT L75 / Jelco 850S / AT VM740ML
    Marantz CD63 / Bluesound / Musical Paradise 701 II/ ESP 500Hz eXO / PL Prologue 4 and Nord 1UP amps / JK Wynn semiactive NS1000 upgrade
    /ESP 700 Hz eXO / JBL 4333 components

  6. #26
    Join Date: Dec 2019

    Location: London

    Posts: 28
    I'm Al.

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    Does anyone have a contact number for Alfred Bokrand? I'm trying to get a delivery date on an order from December but he's not answering my e-mails (but is active on eBay). Thanks.

  7. #27
    Join Date: Jun 2015

    Location: London/Durham

    Posts: 6,869
    I'm Lawrence.

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    Not ideal! Were you expecting a delay or is this bad customer service again?
    Last edited by Lawrence001; 15-03-2023 at 18:38.

  8. #28
    Join Date: Mar 2014

    Location: KY - Scotland

    Posts: 5,465
    I'm Mike.

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    I'm always amazed when people order bespoke items from people who sell all over the world via forums etc and no doubt get swamped with email, pms etc, then wonder why it's not ready in a few weeks.

    In this current climate, raw material supply issues, makers age and health etc it could be months before its ready.
    Last edited by mikeyb; 14-03-2023 at 11:49.

  9. #29
    Join Date: Jun 2015

    Location: London/Durham

    Posts: 6,869
    I'm Lawrence.

    Default

    Agreed, hence my question as to whether it was expected. Ie. was a potential delay communicated at the point of purchase?

  10. #30
    Join Date: Oct 2015

    Location: Durham

    Posts: 426
    I'm Andy.

    Default

    There’s no excuse for ignoring emails from people who have paid up front whilst you are still seeking further business. Swamped or not, it’s not on.

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