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Thread: Appliance guarantees ?

  1. #11
    Join Date: Feb 2013

    Location: W Lothian

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    I'm Grant.

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    No doubt that buying expensive kitchen stuff can cause probs, and not last well. But some, like mine have outlasted any expectations
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  2. #12
    Join Date: Jun 2015

    Location: London/Durham

    Posts: 4,646
    I'm Lawrence.

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    Quote Originally Posted by struth View Post
    yyop but we are not in eu. personally i'd just write it off and but something from another brand and seller Al.
    No but we copied most of the law over into UK law as required and I'm not sure there's been a wholesale repeal of all those laws (yet).

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  3. #13
    Join Date: Aug 2009

    Location: Staffordshire, England

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    I'm Martin.

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    Quote Originally Posted by Lawrence001 View Post
    No but we copied most of the law over into UK law as required and I'm not sure there's been a wholesale repeal of all those laws (yet).

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    Correct. Also the EU mandate a minimum of 2 years warranty, English Law actually goes further than that.
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  4. #14
    Join Date: Sep 2009

    Location: west mids, UK

    Posts: 2,883
    I'm Phil.

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    Quote Originally Posted by Audio Al View Post
    I just spent half an hour going round and round in circles trying to contact Curries/pcworld

    They build the web sites to avoid any way of direct contact unless you dig real deep

    I eventually managed after 6 press this for that requests to speak to a opperator who point blank said the guatrantee is for 1 year , I mentioned the trading standards fit for purpose 3 year minimum an she repeated the guarantee is 1 year

    Where do I go now
    yes since covid they have been a total disaster with contact . i bought a laptop not the same as the pictures and gave up trying to contact them
    When words are many , sin is not absent, but he who holds his tongue is wise . prov 10

  5. #15
    Join Date: May 2011

    Location: Glasgow

    Posts: 7,506
    I'm Brian.

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    Personally I try to buy from John Lewis or Richer Sounds these days. Both offer a proper guarantee
    Regards
    Brian

    Sell your cleverness and buy bewilderment . (Rumi )


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  6. #16
    Join Date: Feb 2008

    Location: Middlesex, UK

    Posts: 4,316
    I'm Alex.

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    Have a listen to BBC Three Counties Radio weekdays 11 AM to 12:30 PM. Jonathan Vernon-Smith. "Last a reasonable time" I think is phrase that applies. Retailers conveniently deny knowledge of this. Your supplier is often guilty of this and have been put right by the program several times. You should be able to get something done, failing this, the small claims court as others have suggested. You will win.
    Spendorman

  7. #17
    Join Date: Jan 2008

    Location: Norfolk, UK

    Posts: 5,683
    I'm BigBobJoylove.

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    Personally I wouldn't bother chasing it up. It'll end up costing more than the price of a new one. Just buy a cheap one, they're no worse than expensive ones for reliability.

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