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Thread: Appliance guarantees ?

  1. #1
    Audio Al is offline Pishanto Specialist & Super-Daftee
    Join Date: May 2012

    Location: Dagenham Essex

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    I'm Allen.

    Default Appliance guarantees ?

    Anyone up on this subject ?

    I have a Panasonic inverter microwave that has started playing up

    The makers offer a 1 year guarantee , but I do remember a article some time ago about a fit for purpose

    3 year warantee ? does this still apply ??

    If so can someone point me in the direction of this please as it is on it's way out inside the 3 year time

    The platter is now jerking and jumping and at times I can hear a metal grinding noise , Sounds like the motor or bearing is on its way out

    I thank you
    [

  2. #2
    Join Date: Jan 2013

    Location: North East

    Posts: 10,934
    I'm Alan.

    Default

    'ANDSOME IN THE SUMMER..'ORIBBLE IN THE WINTER. Barney Milne

    Cambridge Audio CXN, Seagate nas drive, Michell Gyrodec SE, SME309, Benz M2 Ruby cantilever, Denon DL103, Primare R32, Densen D20, Densen D30, Cambridge Audio 840A V2 integrated, Pioneer SX-N30AE Network Stereo Receiver, Roksan Darius speakers, Technics speakers, Canon speakers, Bastanis Dragonfly Horns, REL Storm III sub, Target R1 speaker stands, Atacama Equinox.

  3. #3
    Join Date: Feb 2013

    Location: W Lothian

    Posts: 77,919
    I'm Grant.

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    good luck on that..it should imo last longer but many these days dont.. my panasonic is over 30 yrs and still going. my sharp is over 15 and still fine as well
    Regards,
    Grant .... ؠ ......Don't be such a big girl's blouse

    I've said it before and I'll say it again: democracy simply-doesn't-work
    .... ..... ...... ...... ................... ..... ..... ..... ..... .....
    OPPO BDP-103D - PANASONIC UB450 - IFI PURIFIER 2/PATHOS CLASSIC REMIX & HIDAC AMPLIFIER - LEAF HD BLUETOOTH - NURAPHONE' HEADPHONES - 2*ZBOOK'- ROON - MULTI HDD'S - DIGIONE RPI3 - EDINGDALE MK1 SPEAKERS - CABLE INC SUPRA, FISUAL, MOGAMI,

    **Ive studied deeply in the philosophies and religions, but cheerfulness kept breaking through**

    "An old man sleeps with his conscience at night, while young kids sleep with their dreams"

    "Justice is sinking to the bottom of the sea, And it feels like I'm living in the wasteland of the free"

    It was the weakest practical joke since Cardinal Wolsey got his nob out at Hampton Court and stood at the end of the passage pretending to be a door!

    I like my whisky old and my women young. "Happiness is having a rare steak, a bottle of whisky, and a dog to eat the rare steak!"

    ***SMILE, BE HAPPY***

  4. #4
    Audio Al is offline Pishanto Specialist & Super-Daftee
    Join Date: May 2012

    Location: Dagenham Essex

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    I'm Allen.

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    I just spent half an hour going round and round in circles trying to contact Curries/pcworld

    They build the web sites to avoid any way of direct contact unless you dig real deep

    I eventually managed after 6 press this for that requests to speak to a opperator who point blank said the guatrantee is for 1 year , I mentioned the trading standards fit for purpose 3 year minimum an she repeated the guarantee is 1 year

    Where do I go now
    [

  5. #5
    Join Date: Aug 2015

    Location: Leeds

    Posts: 124
    I'm Kevin.

    Default

    Im pretty sure youll have to go direct to manufacturer as its over a year. I had similar thing with an oven a few years back. Keep moaning was my technique.


    Sent from my iPhone using Tapatalk

  6. #6
    Join Date: Feb 2013

    Location: W Lothian

    Posts: 77,919
    I'm Grant.

    Default

    think you need to go to small claims court.. success rate? ive no idea...but im guessing you would have to pay for a thourogh check of applience by a neutral.

    or you can go on to trust pilot and leave honest reviews of panasonic(i take it youve contacted them too) and currys. write it off and buy elsewhere. i use ao now mostly
    Regards,
    Grant .... ؠ ......Don't be such a big girl's blouse

    I've said it before and I'll say it again: democracy simply-doesn't-work
    .... ..... ...... ...... ................... ..... ..... ..... ..... .....
    OPPO BDP-103D - PANASONIC UB450 - IFI PURIFIER 2/PATHOS CLASSIC REMIX & HIDAC AMPLIFIER - LEAF HD BLUETOOTH - NURAPHONE' HEADPHONES - 2*ZBOOK'- ROON - MULTI HDD'S - DIGIONE RPI3 - EDINGDALE MK1 SPEAKERS - CABLE INC SUPRA, FISUAL, MOGAMI,

    **Ive studied deeply in the philosophies and religions, but cheerfulness kept breaking through**

    "An old man sleeps with his conscience at night, while young kids sleep with their dreams"

    "Justice is sinking to the bottom of the sea, And it feels like I'm living in the wasteland of the free"

    It was the weakest practical joke since Cardinal Wolsey got his nob out at Hampton Court and stood at the end of the passage pretending to be a door!

    I like my whisky old and my women young. "Happiness is having a rare steak, a bottle of whisky, and a dog to eat the rare steak!"

    ***SMILE, BE HAPPY***

  7. #7
    Join Date: Jun 2015

    Location: London/Durham

    Posts: 4,646
    I'm Lawrence.

    Default

    I remember some EU consumer law that said you should expect a reasonable life span, but there was also a presumption that up to 6m the item was sold as faulty but after that it was up to the buyer to prove it wasn't through being wrongly used or reasonable wear and tear or whatever. So other than posting on their Twitter feed or something, they would probably argue the toss to get out of paying in the knowledge it's not cost effective to take them to court.

    If you followed the Indesit tumble dryer debacle you would see how hard it is to get anything out of these firms.

    Sent from my BKL-L09 using Tapatalk

  8. #8
    Join Date: Feb 2013

    Location: W Lothian

    Posts: 77,919
    I'm Grant.

    Default

    Quote Originally Posted by Lawrence001 View Post
    I remember some EU consumer law that said you should expect a reasonable life span, but there was also a presumption that up to 6m the item was sold as faulty but after that it was up to the buyer to prove it wasn't through being wrongly used or reasonable wear and tear or whatever. So other than posting on their Twitter feed or something, they would probably argue the toss to get out of paying in the knowledge it's not cost effective to take them to court.

    If you followed the Indesit tumble dryer debacle you would see how hard it is to get anything out of these firms.

    Sent from my BKL-L09 using Tapatalk
    yyop but we are not in eu. personally i'd just write it off and but something from another brand and seller Al.
    Regards,
    Grant .... ؠ ......Don't be such a big girl's blouse

    I've said it before and I'll say it again: democracy simply-doesn't-work
    .... ..... ...... ...... ................... ..... ..... ..... ..... .....
    OPPO BDP-103D - PANASONIC UB450 - IFI PURIFIER 2/PATHOS CLASSIC REMIX & HIDAC AMPLIFIER - LEAF HD BLUETOOTH - NURAPHONE' HEADPHONES - 2*ZBOOK'- ROON - MULTI HDD'S - DIGIONE RPI3 - EDINGDALE MK1 SPEAKERS - CABLE INC SUPRA, FISUAL, MOGAMI,

    **Ive studied deeply in the philosophies and religions, but cheerfulness kept breaking through**

    "An old man sleeps with his conscience at night, while young kids sleep with their dreams"

    "Justice is sinking to the bottom of the sea, And it feels like I'm living in the wasteland of the free"

    It was the weakest practical joke since Cardinal Wolsey got his nob out at Hampton Court and stood at the end of the passage pretending to be a door!

    I like my whisky old and my women young. "Happiness is having a rare steak, a bottle of whisky, and a dog to eat the rare steak!"

    ***SMILE, BE HAPPY***

  9. #9
    Join Date: Jun 2014

    Location: Chorley Lancs

    Posts: 8,273
    I'm Steve.

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    Quote Originally Posted by Audio Al View Post
    I just spent half an hour going round and round in circles

    (
    That's why the turntable motor broke
    I just dropped in, to see what condition my condition was in

    T/T: Inspire Monarch, X200 tonearm, Ortofon 2M Black. Phono: Yaqin MS-22B CD: Marantz CD6006 (UK Edition); Headphone/pre: Myryad Z40; Amp: Musical Fidelity A5 Integrated. Audion Silver Night 300b stereo is enjoying a holiday
    Speakers: Zu Omen Def. Cables: Atlas Equator interconnects, Atlas Hyper 3.0 speaker cables

    T'other system:
    Echo Dot, Celestion 5's, BK XLS-200 DF

    A/V:
    LG 55" OLED, Panasonic Blu Ray, Sony a/v amp, MA Radius speakers, REL Storm sub

    PROTECT your human rights and REFUSE any *MANDATORY* CARAMEL POPCORN and 7UP WITH YOUR JOINT!

  10. #10
    Audio Al is offline Pishanto Specialist & Super-Daftee
    Join Date: May 2012

    Location: Dagenham Essex

    Posts: 11,238
    I'm Allen.

    Default

    At the time of purchase I could have opted for a lesser model , Somthing around 50 but no I went for a better quality model 150 , The 50 one would have been a better buy , Leason learnt

    I could have purchase 3 of the 50 ones
    [

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