Don't you just hate companies that don't respond when they are contacted?
I usually look for alternative means of contact if there is not a number available on their website, but either way, it's their responsibility to provide customer service.
Chase them for a response. They are the people who can contact Copland direct on your behalf.
Technics SL1000R, DynavectorXV1t, Garrard 401, Jelco SA750LB, Decca Reference, ATVM750SH, AT33Mono, Hana Umami Red, Reimyo CDP777, EarYoshino 912, Ear Yoshino 509s, JBLK2 SL5800s, ART Dram interconnects / speaker cables.