Apologies if this is too obvious, but:
Turntable connections into "phono input" (not a line input!)?
Amplifier switching all in the correct places / line up?
Can you try an alternative TT / cartridge?
Possible fault with phono stage (How old is the amp; where / when did you obtain it)?
Do you have the amplifier manual to 'troubleshoot'?
Technics SL1000R, DynavectorXV1t, Garrard 401, Jelco SA750LB, Decca Reference, ATVM750SH, AT33Mono, Hana Umami Red, Reimyo CDP777, EarYoshino 912, Ear Yoshino 509s, JBLK2 SL5800s, ART Dram interconnects / speaker cables.