Hi Kevan,
thanks for your response. Indeed I've trodden this path a few times before with 57's. I always transport them myself for the reasons outlined and I pack them very securely with duvets and air cushions where appropriate as I appreciate how delicate they are.
It was actually One Thing with whom they have been serviced.
I could not have been more specific about what the exact problem was and told them the conditions it materialised under. (Notes under 70Hz causing rattle from one speaker in particular). They have just checked them to spec and listened to them for a bit. They gave me a large discount on a new treble panel as they were under warranty and chucked in some new covers for free. They couldn't have been more courteous about it in that regard.
I emailed them this morning informing them that the rattle was still present as that was the main issue they went back for. Their response was as if they were puzzled that I did not mention how superior the sound was as compared to before. Not bloody likely when I can't tear my attention away from the exact issue I sent them in for and highlighted most specifically.
Yes I appreciate them chucking in a few discounts but not actually getting to or acknowledging the main issue when I have made it as easy as possible for them by highlighting it, is not worthy of much praise I'm afraid.
I've been after some Gradient subs for years but have given up looking. Didn't have the cash when some last came up a couple of years ago so have made do in the mean time. To be honest the REL'S are quick enough to keep up but I'd love to experience the synergy of dipole subs too. Must be awesome!
Thanks for the advice on the YouTube channels too. I've always fancied teaching myself how to do it as would save a lot of hassle and money no doubt about it. However circumstances dictate that I don't get much tinkering time of late. My 1 year old son has ensured that I've had to restart/continue/lose my train of thought whilst writing this response about 16 times as it is!
Cheers
System 1: - Amp - Musical Paradise MP-701 mk2 - Neurochrome 686
- Source: Audio Technica LP-5 - Custom 6V6 stage - Novafidelity X30 - Soekris 1421 (LPSU) - Custom TDA1541 C3G DAC -
- Speakers: Martin Logan Prodigy's - Subs: - REL T3's -
System 2 - Amp: Musical Paradise MP 303/Custom 300B SET - Custom 6SL7 Pre -
- Source: Pioneer N-30K - SONCOZ SGD1 -
- Speakers: Loth X BS1's - Sub: REL T3 -