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Thread: Forgotten password

  1. #1
    Join Date: Dec 2014

    Location: Chelmsford, UK

    Posts: 34
    I'm Ronald.

    Default Forgotten password

    I had changed my PC and OS; as a result I lost my password. When I came to request a revised password I experienced some difficulty in getting this done. I was asked two random questions; they were as follows:

    1) What do you play cds on?; I tried several answers, "cd player", "a cd player" "cd players" "PCs"and "a PC". All these answers were rejected.

    2) What does the abbreviation "LP stand for"? I tried several answers, "long playing", "long play", "long playing record", "long playing vinyl record". All these answers were rejected.

    Goodness knows what answer the guy who set this up is expecting?

  2. #2
    Join Date: May 2008

    Location: Bristol, UK

    Posts: 9,962
    I'm Nick.

    Default

    Do you have a Shift key on your keyboard?!

    The questions allow for multiple answers, but you might want to consider title-casing your answers.
    We’ve never had issues reported with these questions, and they need to be slightly hard to trip up bots who attempt to generate multiple registrations. If you still need further hints PM me or use the Contact Us link at the bottom right and I help.
    Nick
    My system...


    Follow AOS on Twitter: @AoS_Forum

  3. #3
    Join Date: Jan 2008

    Location: Wrexham, North Wales, UK

    Posts: 110,012
    I'm AudioAl'sArbiterForPISHANTO.

    Default

    Hi Ronald.

    Sorry to hear of your issues... However did you not think of using capitals? Yes, the answers are case-sensitive!

    Therefore, for example, if you'd tried 'CD player' instead, or 'Long Playing', you might've been successful... Remember the English you learned in school, lol? I blame Smartphones - no one bothers now with proper spelling or punctuation



    Marco.
    Main System

    Turntable: Heavily-modified Technics SL-1210MK5G [Mike New bearing/ETP platter/Paul Hynes SR7 PSU & reg mods]. Funk Firm APM Achromat/Nagaoka GL-601 Crystal Record Weight/Isonoe feet & boots/Ortofon RS-212D/Denon DL-103GL in Denon PCL-300 headshell with Funk Firm Houdini/Kondo SL-115 pure-silver cartridge leads.

    Paul Hynes MC head amp/SR5 PSU. Also modded Lentek head amp/Denon AU-310 SUT.

    Other Cartridges: Nippon Columbia (NOS 1987) Denon DL-103. USA-made Shure SC35C with NOS stylus. Goldring G820 with NOS stylus. Shure M55E with NOS stylus.

    CD Player: Audiocom-modified Sony X-777ES/DAS-R1 DAC.

    Tape Deck: Tandberg TCD 310, fully restored and recalibrated as new, by RDE, plus upgraded with heads from the TCD-420a. Also with matching TM4 Norway microphones.

    Preamps: Heavily-modified Croft Charisma-X. LDR Stereo Coffee. Power Amps: Tube Distinctions Copper Amp fitted with Tungsol KT-150s. Quad 306.

    Cables & Sundries: Mark Grant HDX1 interconnects and digital coaxial cable, plus Mark Grant 6mm UP-LCOFC Van Damme speaker cable. MCRU 'Ultimate' mains leads. Lehmann clone headphone amp with vintage Koss PRO-4AAA headphones.

    Tube Distinctions digital noise filter. VPI HW16.5 record cleaning machine.

    Speakers: Tannoy 15MGs in Lockwood cabinets with modified crossovers. 1967 Celestion Ditton 15.


    Protect your HUMAN RIGHTS and REFUSE ANY *MANDATORY* VACCINE FOR COVID-19!

    Also **SAY NO** to unjust 'vaccine passports' or certificates, which are totally incompatible with a FREE society!!!


  4. #4
    Join Date: Dec 2014

    Location: Chelmsford, UK

    Posts: 34
    I'm Ronald.

    Default

    I did try capitals obviously in all combinations. The problem with these sorts of undefined fields is that where they only accept a particular combination of upper and lower case characters or words, if the constraints are not stated adjacent to the field, few will be able to use the required subjective combination without much good fortune. This is why most such firewalls now use a graphical selection approach, which avoids this problem.

  5. #5
    Join Date: Jan 2008

    Location: Wrexham, North Wales, UK

    Posts: 110,012
    I'm AudioAl'sArbiterForPISHANTO.

    Default

    Lol... The correct combination is simply how you would construct a sentence in English, using the words or letters in question. Therefore, if the subject was CD players, I'd write 'CD player', not 'cd player'; similarly if I were discussing CDs, I'd write 'CDs', not 'cds', or worse, 'cd's' - and so it follows with the answers to the security questions.

    Simply use your <SHIFT> key in the appropriate manner. There's nothing 'mysterious' or difficult about that

    Marco.
    Main System

    Turntable: Heavily-modified Technics SL-1210MK5G [Mike New bearing/ETP platter/Paul Hynes SR7 PSU & reg mods]. Funk Firm APM Achromat/Nagaoka GL-601 Crystal Record Weight/Isonoe feet & boots/Ortofon RS-212D/Denon DL-103GL in Denon PCL-300 headshell with Funk Firm Houdini/Kondo SL-115 pure-silver cartridge leads.

    Paul Hynes MC head amp/SR5 PSU. Also modded Lentek head amp/Denon AU-310 SUT.

    Other Cartridges: Nippon Columbia (NOS 1987) Denon DL-103. USA-made Shure SC35C with NOS stylus. Goldring G820 with NOS stylus. Shure M55E with NOS stylus.

    CD Player: Audiocom-modified Sony X-777ES/DAS-R1 DAC.

    Tape Deck: Tandberg TCD 310, fully restored and recalibrated as new, by RDE, plus upgraded with heads from the TCD-420a. Also with matching TM4 Norway microphones.

    Preamps: Heavily-modified Croft Charisma-X. LDR Stereo Coffee. Power Amps: Tube Distinctions Copper Amp fitted with Tungsol KT-150s. Quad 306.

    Cables & Sundries: Mark Grant HDX1 interconnects and digital coaxial cable, plus Mark Grant 6mm UP-LCOFC Van Damme speaker cable. MCRU 'Ultimate' mains leads. Lehmann clone headphone amp with vintage Koss PRO-4AAA headphones.

    Tube Distinctions digital noise filter. VPI HW16.5 record cleaning machine.

    Speakers: Tannoy 15MGs in Lockwood cabinets with modified crossovers. 1967 Celestion Ditton 15.


    Protect your HUMAN RIGHTS and REFUSE ANY *MANDATORY* VACCINE FOR COVID-19!

    Also **SAY NO** to unjust 'vaccine passports' or certificates, which are totally incompatible with a FREE society!!!


  6. #6
    Join Date: May 2008

    Location: Bristol, UK

    Posts: 9,962
    I'm Nick.

    Default

    This is the first complaint we've had about this, after more than 21,000 successful registrations, and countless successful password resets, so it would seem that the majority of attempts in answering the questions have been OK.
    But I'm sorry about the inconvenience it's caused. I appreciate you taking the time to bring it to our attention.
    Nick
    My system...


    Follow AOS on Twitter: @AoS_Forum

  7. #7
    Join Date: Jun 2015

    Location: London/Durham

    Posts: 6,869
    I'm Lawrence.

    Default

    I call them Long Players, are they not called that?

  8. #8
    Join Date: Feb 2013

    Location: W Lothian

    Posts: 99,005
    I'm Grant.

    Default

    Long Playing.
    Regards,
    Grant .... ؠ ......Don't be such a big girl's blouse

    I've said it before and I'll say it again: democracy simply-doesn't-work
    .... ..... ...... ...... ................... ..... ..... ..... ..... .....
    FIIO K7 BT, M11 PLUS, BTR7, KA5 - OPPO BDP-103D - PANASONIC UB450 - PANASONIC 4K ULTRA HD TV - PIXEL 6 - AVANTREE LR BLUETOOTH - 2* X600 SOUNDCORE - HEADPHONES INCLUDE, FIIO, NURAPHONES', FOCAL, OPPO, BOSE, CAMBRIDGE, BOWER & WILKINS, DEVIALET, MARSHALL, SONY, MITCHELL & JOHNSTON - 2*ZBOOK'S- MERCURY BD ROM, ROON, QOBUZ, TIDAL, PLEX, CYBERLINK, JRIVER - MULTI HDD'S -

    Oh my god! There's nothing wrong with the bidet is there?

    “Nothing discloses real character like the use of power. It is easy for the weak to be gentle. Most people can bear adversity. But if you wish to know what a man really is, give him power. This is the supreme test. It is the glory of Lincoln that, having almost absolute power, he never abused it, except on the side of mercy".

    “You see these dictators on their pedestals, surrounded by the bayonets of their soldiers and the truncheons of their police ... yet in their hearts there is unspoken fear. They are afraid of words and thoughts: words spoken abroad, thoughts stirring at home -- all the more powerful because forbidden -- terrify them. A little mouse of thought appears in the room, and even the mightiest potentates are thrown into panic.”

    "You don't have free will. You have the appearance of free will.”

    “There's a war out there, old friend. A world war. And it's not about who's got the most bullets. It's about who controls the information. What we see and hear, how we work, what we think... it's all about the information!”


    ***SMILE, BE HAPPY***

  9. #9
    Join Date: May 2008

    Location: Bristol, UK

    Posts: 9,962
    I'm Nick.

    Default

    Both are acceptable.
    Nick
    My system...


    Follow AOS on Twitter: @AoS_Forum

  10. #10
    Join Date: Jun 2015

    Location: London/Durham

    Posts: 6,869
    I'm Lawrence.

    Default

    Need to do this myself as I've lost my password and bought a new computer. It's really infuriating.

    I tried long play, Long Play, long playing and Long Playing all of which were deemed incorrect.

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