I had changed my PC and OS; as a result I lost my password. When I came to request a revised password I experienced some difficulty in getting this done. I was asked two random questions; they were as follows:

1) What do you play cds on?; I tried several answers, "cd player", "a cd player" "cd players" "PCs"and "a PC". All these answers were rejected.

2) What does the abbreviation "LP stand for"? I tried several answers, "long playing", "long play", "long playing record", "long playing vinyl record". All these answers were rejected.

Goodness knows what answer the guy who set this up is expecting?