Location: South Yorkshire
Posts: 2,683
I'm Andre.
Location: Adelaide, South Australia
Posts: 520
I'm Steve.
The Ares II is a great DAC, it is a shame you have been ripped off like this.
Steve.
Kit I have:
CD player, TTs, Phono stages, Pre amps, Power amps, Integrated amps, DACs, Streamers, Speakers and a bunch of cables.
Location: KY - Scotland
Posts: 5,470
I'm Mike.
If you paid by any method other than PayPal I'd be wary of returning before you get a refund.
Or is it possible to source the PSU board and have the seller pay for it?
I paid by paypal so have requested an ebay return. He has come back and said its a Amanero DAC transition model with mains filter removed (though has not responded when I queried what this meant)
Also has not responded when i asked where it was purchased and why it’s different internally.
His last suggestion is to get an electrical engineer to reconnect the loose wires - but I’m very wary of going down this road, i suspect its a grey import copy and he has not provided any evidence to suggest otherwise.
Italian listing here
https://rover.ebay.com/rover/0/0/0?m...2F174119707675
Sent from my iPad using Tapatalk
Location: KY - Scotland
Posts: 5,470
I'm Mike.
Mains filter removed
Regardless, in it's current state it's unusable, and I bet his next move is to deny refund when it's returned due to it having been opened.
TRUST NO ONE as far as eBay is concerned these days.
Yep I suspect it will go to paypal claims- i wont be returning until refunded.
Sent from my iPad using Tapatalk
I would reply to him as follows:
It was descriped as in "excellent condition, not even a scratch" but it doesnt work, it doesn't even switch on / power up. If the unit was in excellent condition when sent and properly packaged the wires would not have come loose. I should not have to try and get ot repaired locally. The item is faulty and not as described. I want to return the item for a full refund. Please refund my monies and send me the pre-paid return label. To meet ebay/paypal return requirements this needs to be a signed for courier service. Thank you for your help.
******************