Location: United Kingdom
Posts: 2,302
I'm Richard.
Think you missed the 't' out.
Richard, wasn't there any paperwork? I also wonder why the seller chose One Thing rather than Quad. One thing's reputation is from souping up 57s, and even that has been open to controversy on sonic grounds; possibly be purists? I wouldn't consider One Thing for my 2905s; I'd return to the manufacturer, as I would for any of my kit, if feasible.
Location: London/Durham
Posts: 6,878
I'm Lawrence.
And without serial numbers how would they be able to confirm they serviced this pair, by his address? In the hyper data protection world we live in I'd be surprised if they would be willing to confirm such a thing, although maybe they don't have such a concern about this as bigger outfits.
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Location: United Kingdom
Posts: 2,302
I'm Richard.
I rang them, gave the sellers name, and they confirmed that they had been serviced, plus bass panels replaced, on 6th September.
I have just messaged the seller again (through ebay) and asked for a copy of the service report, as I forgot at the time, and would need it if I have to deal directly with OTA. Also I would need it if I ever decided to sell them.
This is what I said.
Hello again *****,
I have just realised I forgot to ask for a copy of the service report from One Thing Audio. I'm not used to buying such expensive items, so it slipped my mind. Could you send me a copy please? As it looks likely I may have to deal directly with them over the loose dust cover I will need it. Also if I ever decide to sell them there will be a record of the work they have done.
Regards,
Richard
Location: United Kingdom
Posts: 2,302
I'm Richard.
The seller said there was no paperwork. I have since removed front and back dust covers, and discovered it is the lower bass panel that is buzzing. Shining a torch upwards at that spot shows a wrinkled diaphragm. The seller says he is awaiting a reply from OTA. Tomorrow, if there is no news, I will ring them myself.
BTW, asking folk on diyAudio has elicited a mine of info. and help. It seems half the world is experienced in repairing and rebuilding these things!
Location: gone
Posts: 11,519
I'm gone.
I'm folowing this tale of woe with sadness and concern.
It's horrible when things go wrong like this.
Good luck getting it sorted, Richard.
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Location: United Kingdom
Posts: 2,302
I'm Richard.
Thanks Jerry. I have just spoken to Steve at One Thing Audio, and their work is under warranty, so I just have to remove the bass panel and send it to them. It will be a priority job, so i would hope to have it back in about a week. Watch this space!
ABD.
Location: Grimsby
Posts: 398
I'm David.
Good luck with that, hope the repair is done quickly
Location: United Kingdom
Posts: 2,302
I'm Richard.
Bass panel out, and ready to post. It looks sad with two panels out!
ABD.
Location: gone
Posts: 11,519
I'm gone.
Yes, kind of desolate.
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