Sorry to hear that Bev.
However listen to it a bit more and compare with your Naim to see which you prefer, before you return it.
Fount Master & Moderator
Location: Essex
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I'm openingabottleofwine.
Sorry to hear that Bev.
However listen to it a bit more and compare with your Naim to see which you prefer, before you return it.
Barry
Senior Member
Location: Sunny Portsmouth
Posts: 9,165
I'm TheMostHonestPersonYouWillMeet.
It was certainly sold as all working so it will be going back...
If I was told the remote didn't work 100% then I wouldn't have purchased it. I don't actually use remotes for any of my kit so it wouldn't matter too much but as the 390 can be used as a pre it's fundamental to it's operation
I really can't understand why dealers would sell something that doesn't work, it's quite obvious it doesn't work as well
Bev
Mark Levinson N°390s CD Through:Atlas Elektra XLR's To: Mark Levinson N°383 To: Magneplanar .7's
Captain Insightful
Location: Seaford UK
Posts: 1,861
I'm Dennis.
What a shame, I would be very inclined to contact the seller and get them to redress the situation, it is a lot of care, time, expense and disappointment, to have to send it back.
Cost of a new remote from the seller perhaps?
Fount Master & Moderator
Location: Essex
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I'm openingabottleofwine.
Was it bought used from a dealer or from eBay?
If a dealer then maybe something can be done about the remote. If eBay, then you can get your money back as the item was not as advertised; however I'm not sure who pays for the return carriage.
Barry
Super Moderator
Location: W Lothian
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I'm Grant.
maybe they will offer to get u a new remote to save on the return; you never knowOriginally Posted by Ninanina
Regards,
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Oh my god! There's nothing wrong with the bidet is there?
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Senior Member
Location: Sunny Portsmouth
Posts: 9,165
I'm TheMostHonestPersonYouWillMeet.
I don't like all the hassle that goes with returning an item but I also hate being sold something that obviously doesn't work, so on principal I will send it back.. just the way I am I guess
Bev
Mark Levinson N°390s CD Through:Atlas Elektra XLR's To: Mark Levinson N°383 To: Magneplanar .7's
Senior Member
Location: Sunny Portsmouth
Posts: 9,165
I'm TheMostHonestPersonYouWillMeet.
It was purchased from a dealer but not on eBay
Bev
Mark Levinson N°390s CD Through:Atlas Elektra XLR's To: Mark Levinson N°383 To: Magneplanar .7's
Fount Master & Moderator
Location: Essex
Posts: 32,029
I'm openingabottleofwine.
I can understand your attitude Bev, and your disappointment. Give the dealer a good piece of your mind (and if you wish 'name names' for the benefit of other Members here).
Barry
Senior Member
Location: Sunny Portsmouth
Posts: 9,165
I'm TheMostHonestPersonYouWillMeet.
I've already mailed the dealer and just kept to the facts about it not working and that I will be returning it in the same packaging it was supplied in for a refund
Once I receive a refund I will indeed 'name names' but not before just in case it rubs them up the wrong way if you know what I mean..
Over the years I've purchased loads of hifi both new and used and this is the first time I've ever received anything with a fault, maybe I've just been lucky
However the 390 is a lovely bit of kit....
Bev
Mark Levinson N°390s CD Through:Atlas Elektra XLR's To: Mark Levinson N°383 To: Magneplanar .7's
Moderator
Location: North Down /Northern Ireland/ UK
Posts: 19,484
I'm Neil.
Sorry to hear that Bev. Hope everything goes smoothly re the return.
Regards Neil
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