When I e-mailed Krell the other day asking if there was any chance of getting a schematic for my amplifier it took them just 38 minutes to send me a reply with the required info. That's for a product they have not made in 25 years. Worth bearing in mind when considering the purchase of vintage high end kit.
Current Lash Up:
TEAC VRDS 701T > Sony TAE1000ESD > Krell KSA50S > JM Labs Focal Electra 926.
Just as well you didn't contact their UK distributor. I once had a great convo were one of AS guys proceeded to BS me about the laser in a Krell CD player needing special installation tools and calibration and the laser was £500. Yeah right for a £25 Sanyo laser. We sorted a replacement, and it was fitted by the shops engineer.
Regards Neil
Location: Grimsby
Posts: 398
I'm David.
We will never purchase any item that Absolute Sounds represent after the problem with a Audio Research Ref5se packing up after 3yrs 2mths. Cost quoted £4000 to 4500 even though there is a 3 year warranty. Not only that their engineer had it stashed away for over 1 year.
Location: scotland
Posts: 330
I'm alan.
Sorry Ant.......but weren't you a couple months out of warranty.
Try buying a Mercedes.
Location: scotland
Posts: 330
I'm alan.
Okay......name the so called decent company's that will go over their stated warranty.
Once warranty expires it's.......Fuk Yoo.
Should have bought our very reasonable extended cover Sir.....!!!!?
Location: Grimsby
Posts: 398
I'm David.
I don't believe one was offered. Agree it was over their warranty, but it had been back for a check-up and new valves, so actually used less than 2 months over warranty. Anyway it was sold as spares on ebay and here's a reply I received from him.
Hello Dave,
I just wanted to let you know, that I managed to repair REF-5. I took me some time, as I worked slow when I had time, and I had to get some parts also from USA. The repair was quite complicated, as many sections were blown. The display module was blown, the control CPU board was blown, and also the volume section.I was able to repair all these parts, but normally at service these boards would be changed. It took me a lot of labor hours, so this repair would be very expensive at service.So, as you can see, it came in good hands, and will stay here for long time. I also got black face plate to match my other AR gear, so will send you photo in black, when it will be assembled.
Best regards
Jakob