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Thread: Mark Levinson N383

  1. #221
    Join Date: Jan 2009

    Location: Essex

    Posts: 20,685
    I'm openingabottleofwine.

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    Sorry to hear that Bev.

    However listen to it a bit more and compare with your Naim to see which you prefer, before you return it.
    Barry

  2. #222
    Join Date: Aug 2012

    Location: Sunny Portsmouth

    Posts: 8,187
    I'm TheMostHonestPersonYouWillMeet.

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    It was certainly sold as all working so it will be going back...

    If I was told the remote didn't work 100% then I wouldn't have purchased it. I don't actually use remotes for any of my kit so it wouldn't matter too much but as the 390 can be used as a pre it's fundamental to it's operation

    I really can't understand why dealers would sell something that doesn't work, it's quite obvious it doesn't work as well
    Bev


    Mark Levinson N.390s CD Through: MG HDX1 To: Mark Levinson N.383 To: Magneplanar .7's

  3. #223
    Join Date: Mar 2017

    Location: Seaford UK

    Posts: 937
    I'm Dennis.

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    What a shame, I would be very inclined to contact the seller and get them to redress the situation, it is a lot of care, time, expense and disappointment, to have to send it back.

    Cost of a new remote from the seller perhaps?

  4. #224
    Join Date: Jan 2009

    Location: Essex

    Posts: 20,685
    I'm openingabottleofwine.

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    Was it bought used from a dealer or from eBay?

    If a dealer then maybe something can be done about the remote. If eBay, then you can get your money back as the item was not as advertised; however I'm not sure who pays for the return carriage.
    Barry

  5. #225
    Join Date: Feb 2013

    Location: W Lothian

    Posts: 57,282
    I'm Grant.

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    Quote Originally Posted by Ninanina View Post
    It was certainly sold as all working so it will be going back...

    If I was told the remote didn't work 100% then I wouldn't have purchased it. I don't actually use remotes for any of my kit so it wouldn't matter too much but as the 390 can be used as a pre it's fundamental to it's operation

    I really can't understand why dealers would sell something that doesn't work, it's quite obvious it doesn't work as well
    maybe they will offer to get u a new remote to save on the return; you never know
    Regards,
    Grant .... ؠ

    I've said it before and I'll say it again: democracy simply-doesn't-work
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  6. #226
    Join Date: Aug 2012

    Location: Sunny Portsmouth

    Posts: 8,187
    I'm TheMostHonestPersonYouWillMeet.

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    I don't like all the hassle that goes with returning an item but I also hate being sold something that obviously doesn't work, so on principal I will send it back.. just the way I am I guess
    Bev


    Mark Levinson N.390s CD Through: MG HDX1 To: Mark Levinson N.383 To: Magneplanar .7's

  7. #227
    Join Date: Aug 2012

    Location: Sunny Portsmouth

    Posts: 8,187
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    It was purchased from a dealer but not on eBay
    Bev


    Mark Levinson N.390s CD Through: MG HDX1 To: Mark Levinson N.383 To: Magneplanar .7's

  8. #228
    Join Date: Jan 2009

    Location: Essex

    Posts: 20,685
    I'm openingabottleofwine.

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    I can understand your attitude Bev, and your disappointment. Give the dealer a good piece of your mind (and if you wish 'name names' for the benefit of other Members here).
    Barry

  9. #229
    Join Date: Aug 2012

    Location: Sunny Portsmouth

    Posts: 8,187
    I'm TheMostHonestPersonYouWillMeet.

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    Quote Originally Posted by Barry View Post
    I can understand your attitude Bev, and your disappointment. Give the dealer a good piece of your mind (and if you wish 'name names' for the benefit of other Members here).
    I've already mailed the dealer and just kept to the facts about it not working and that I will be returning it in the same packaging it was supplied in for a refund

    Once I receive a refund I will indeed 'name names' but not before just in case it rubs them up the wrong way if you know what I mean..

    Over the years I've purchased loads of hifi both new and used and this is the first time I've ever received anything with a fault, maybe I've just been lucky

    However the 390 is a lovely bit of kit....
    Bev


    Mark Levinson N.390s CD Through: MG HDX1 To: Mark Levinson N.383 To: Magneplanar .7's

  10. #230
    Join Date: Nov 2008

    Location: North Down /Northern Ireland/ UK

    Posts: 18,685
    I'm Neil.

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    Sorry to hear that Bev. Hope everything goes smoothly re the return.
    Regards Neil

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