According to Tidal, I do not have a subscription with them, despite me streaming their content. I became aware of this when I tried to cancel it.

Now this leaves me with a problem, if I don’t have a subscription, I cannot cancel it, but if I don’t have one, why are they taking £9.99 out of my account on a monthly basis, which will keep being debited if I can’t cancel it!

It’s like a dog chasing it’s own tail trying to sort it, any suggestions?