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Thread: Superfi Called In Administrators

  1. #31
    Join Date: May 2011

    Location: Torquay

    Posts: 2,451
    I'm Craig.

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    A sad day indeed, when Superfi first opened its doors in Nottingham, I remember their very first radio ad, on a station I later joined.
    Part of it, using a very famous Canadian voice over called Bill Mitchell said ĎSuperfi...the place to buy...Hifií.

    I had made friends with quite a number of their employees over the years too.

    Did you know that they are owned by Nottingham Hifi on Alfreton Rd in Nottingham?
    Naim Mu-So
    Thatís all.
    Nothing else.

  2. #32
    Join Date: Sep 2009

    Location: west mids, UK

    Posts: 2,282
    I'm Phil.

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    Quote Originally Posted by the little audio company View Post
    Well Iíve managed two years now, so maybe Iím doing something right...
    congrats on that , some superb products there like heco and moon
    1]bel canto pre 3 vbs /MSB s200 , /rotel cd/ bel canto fm1
    sonos, . tannoy eaton legacy 2]arcam a75 marantz sa8005 jolida modwright dac and RFC impulse ta`us , track audio stands

  3. #33
    Join Date: Oct 2018

    Location: Forest of Dean

    Posts: 389
    I'm Gary.

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    Quote Originally Posted by Spectral Morn View Post
    Agreed.

    This is true, I have seen it many times. One idiot once on a busy Saturday, tried to do this, he demanded I demo a Toshiba TV, I told him no. He said I am entitled you are selling for Toshiba, what if I buy it elsewhere. I said no, I sell for my employer. I refused despite his arrogance, and incresingly rude words. By that point I had my other sales colleagues behind me and and this scum left along with his mates, they slow clapped there departure.

    I have no respect for those who use others, waste their time and go elsewhere and buy the same thing for a bit less. A workman is worth his wage and it is dishonourable to do this. Of course I speak of good people who work hard, lazy, arrogant shop owners and staff don't deserve to survive.
    Interesting points.

    I'm currently pricing up a new bathroom and our local, independent bathroom showroom has been round, measured up and drawn up a design for us (there was a refundable charge) problem is I can get the bathroom suite, tiles, shower panels etc almost £1000 cheaper online.
    I've called him to explain the situation but I can't see him knocking 25% off and is it fair to expect him to?
    I really want to buy from the local guy but £1000 is a lot of money to lose on a principle.
    Marantz CD63 KI Signature
    Project Debut II
    Pioneer A656 Reference
    Epos M5s
    Atacama Stands
    Maplin speaker cable cos I can't hear a difference
    Various interconnects as above

  4. #34
    Join Date: Nov 2008

    Location: North Down /Northern Ireland/ UK

    Posts: 18,566
    I'm Neil.

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    Quote Originally Posted by Gaz View Post
    Interesting points.

    I'm currently pricing up a new bathroom and our local, independent bathroom showroom has been round, measured up and drawn up a design for us (there was a refundable charge) problem is I can get the bathroom suite, tiles, shower panels etc almost £1000 cheaper online.
    I've called him to explain the situation but I can't see him knocking 25% off and is it fair to expect him to?
    I really want to buy from the local guy but £1000 is a lot of money to lose on a principle.
    If it is exactly the same products, not look-a-likes of possibly inferior quality, then I would explain and ask if they can offer a better price. I would not expect a price match. If you have paid for the design process and call out, I assume, then the bathroom supplier is getting paid for that service, thus not loosing out on that aspect. If they are not being paid, but you are using their design work then pay them for what that is worth, which would be fair.

    The problem in audio retailing is there are no system designing charge, no charge for demo room use etc so the retailer often finds his/her/their facilities used, knowledge exploited and the item is bought elsewhere, so someone who only sells and posts benefits. That is not fair, to my mind.
    Regards Neil

  5. #35
    Join Date: Feb 2010

    Location: Berkshire, UK

    Posts: 3,850
    I'm Tom.

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    Quote Originally Posted by Gaz View Post
    Interesting points.

    I'm currently pricing up a new bathroom and our local, independent bathroom showroom has been round, measured up and drawn up a design for us (there was a refundable charge) problem is I can get the bathroom suite, tiles, shower panels etc almost £1000 cheaper online.
    I've called him to explain the situation but I can't see him knocking 25% off and is it fair to expect him to?
    I really want to buy from the local guy but £1000 is a lot of money to lose on a principle.
    I recently kitted out two home offices - mine and my wife's - with electrically-powered variable height desks, ergonomic chairs, desk, swing-arm laptop holders etc. Had been almost 20 years since I'd had a new office chair and it showed.

    We spent over two hours at the place playing with chairs and desks and deciding exactly what we wanted and how we wanted it, trying stuff for comfort.

    Could easily have saved 25 percent on top of the discount negotiated in the shop by going online - although it's quality branded stuff it's available on Amazon - not £1,000 more like £600-£700 - but the fact is, without the time spent trying out at a showroom full of expensive inventory, we wouldn't have had a clue what to buy, also the price included assembly and setup by people who knew all the quirks of this stuff and who could set it up to perfection. I had no qualms about paying the extra.

    Your bathroom guy will have been figuring in the margin for the supplies as part of the overall profit for the job. It may not be worth his while doing it for significantly less - it's part of the overall offer. If you like his approach then consider the total price for the job rather than a job + supplies. If it's fair overall, then you should regard it as such and not salami-slice it. I would certainly ask for a discount but there's no way I would expect a price match.
    Main: Speakers 'RFC' Tannoy Canterburys / custom crossovers with Tannoy ST50 supertweeters; Amp - Silvercore 833C monoblocks; preamp TBA watch this space; Vinyl: Schopper'd Thorens TD124 MkII + Ikeda IT345-CR1 9 inch and Ikeda IT-407 12 inch tonearms; Cartridges Stereo - Miyajima Madake, Miyajima Takumi, Ikeda 9TT, vintage Ortofon SPU GE; Mono - Miyajimas - Zero 0.7, Premium 1.0, Miyajima/Edison '78' 4.0 conical, and Shure M44 strapped for mono with several Expert Stylus conicals for different eras of 78s; Phono stage Allnic H7000V used with Miyajima ETR-Mono and ETR-Stereo SUTs; Digital: Audio Note CDT2/II transport, heavily enhanced AN DAC based on kit but aspiring to DAC5 spec.

    Study: Speakers - Tannoy DC6; Amp: Marantz PM-4; Digital: CDP Sony CDP-X3000ES & Arcam rBlink; Vinyl: Garrard 401 with AT 1503 MkI broadcast arm, Ortofon SPU Classic GM, Ortofon 2-15k SUT and Puresound Tenuto platter mat

  6. #36
    Join Date: Oct 2018

    Location: Forest of Dean

    Posts: 389
    I'm Gary.

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    The online prices are for identical products, same make etc.
    The prices from both are supply only fitting is extra.
    The local guy has already knocked 20% off his normal prices & he's called back saying all he can do is another 2%.
    Much as I'd like to use him I can't justify or afford to spend almost a grand more than I need to, equally I can't expect him to lose money on the deal.
    Marantz CD63 KI Signature
    Project Debut II
    Pioneer A656 Reference
    Epos M5s
    Atacama Stands
    Maplin speaker cable cos I can't hear a difference
    Various interconnects as above

  7. #37
    Join Date: Jun 2014

    Location: Chorley Lancs

    Posts: 4,110
    I'm Steve.

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    Yeah the cost difference is a difficult thing to ignore. Can't help feeling sorry for your local guy though - he must get this happening to him all the time.

    My brother and me have opposing views on local buying v. distance buying - he gets windows and doors about 20% cheaper, But I have a seller I can see personally, and if there's a problem with faulty or missing items I can usually nip round and get replacements. I don't have to communicate by e-mail, then wait for the next "delivery slot" in my area. Tried it his way once, drove me mad, cost me all the money saved in lost time on the job, and inconvenienced the customer a fair bit too. Never again
    Excuse me, are you the Judean People's Front?

    T/T: Inspire Monarch, X200 tonearm, Ortofon 2M Black. Phono: Yaqin MS-22B CD: Densen Beat B400 Plus; Headphone/pre: Myryad Z40; Amp: Audion Silver Night 300b stereo
    Speakers: Zu Omen Def. Atlas Equator interconnects, Atlas Hyper 3.0 speaker cables

    T'other system:
    Echo Dot, Amptastic Mini-1, Celestion 5's, BK XLS-200 DF

    A/V:
    Panasonic 42" plasma, Panasonic Blu Ray, Sony a/v amp, MA Radius speakers, REL Storm sub

  8. #38
    Join Date: Oct 2018

    Location: Forest of Dean

    Posts: 389
    I'm Gary.

    Default

    Quote Originally Posted by Pigmy Pony View Post
    Yeah the cost difference is a difficult thing to ignore. Can't help feeling sorry for your local guy though - he must get this happening to him all the time.

    (
    I feel bad for him too.

    Really nice, helpful guy and I wish I could afford to say to hell with the extra thousand pounds, if it was a couple of hundred I would have.
    Marantz CD63 KI Signature
    Project Debut II
    Pioneer A656 Reference
    Epos M5s
    Atacama Stands
    Maplin speaker cable cos I can't hear a difference
    Various interconnects as above

  9. #39
    Join Date: Jun 2014

    Location: Chorley Lancs

    Posts: 4,110
    I'm Steve.

    Default

    I'm a real soft-arse when it comes to things like this. We have this place in Preston called Clifton Bathrooms. I bought a shower screen once as part of a job I was doing, and at least once a month I get catalogues in the post and calls and texts from a very nice lady called Kerry, asking me to keep them in mind for future jobs. It's been three years now, and I still can't bring myself to tell her I've never fitted a bathroom in my life.
    Excuse me, are you the Judean People's Front?

    T/T: Inspire Monarch, X200 tonearm, Ortofon 2M Black. Phono: Yaqin MS-22B CD: Densen Beat B400 Plus; Headphone/pre: Myryad Z40; Amp: Audion Silver Night 300b stereo
    Speakers: Zu Omen Def. Atlas Equator interconnects, Atlas Hyper 3.0 speaker cables

    T'other system:
    Echo Dot, Amptastic Mini-1, Celestion 5's, BK XLS-200 DF

    A/V:
    Panasonic 42" plasma, Panasonic Blu Ray, Sony a/v amp, MA Radius speakers, REL Storm sub

  10. #40
    Join Date: Feb 2019

    Location: London

    Posts: 9
    I'm Ed.

    Default

    great pity - i did loads of demos at Superfi in Camden town, London. I did buy a few things from them, although most was online.

    But yes, there are online offers which can undercut the RRP. the problem is also for the industry , since if you don't audition something, more chance you will give it back.

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