That lovely NAD M2 dead? Ouch.
Must admit that had been on my Want List from when I heard of your enthusiasm for it, Steve.
No longer!
How does the Marantz compare? It does look a serious beast.
Location: gone
Posts: 11,519
I'm gone.
That lovely NAD M2 dead? Ouch.
Must admit that had been on my Want List from when I heard of your enthusiasm for it, Steve.
No longer!
How does the Marantz compare? It does look a serious beast.
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The problem is surface mount, easy for a machine to populate but hard for a human, rule of thumb any surface mount pcb is designed to disposed of in the event of failure rather than repaired. i am surprised that NAD don't carry any spare parts though, although again this goes back to my point about about parts designed to be chucked away when they go wrong, maybe anything that went wrong while under warranty was just replaced, it sounds stupid especially if the equipment is high end, but their thinking would be it's cheaper just to replace everything that comes back under warranty than go to the expense of a repair centre which costs money to run regardless of there being anything to fix. Legally they are covered and would have probably had units not for sale but in stock to cover warranty issues up to about 3 years after the product went EOL. Not great for you Steve, although you would expect a company wanting to keep customers and build customer relations would offer you something to keep you sweet, i'll keep my fingers crossed for you.
As the late Colonel Sanders once said
"I'm too drunk to taste this chicken!!"
Hi Jerry, hope you’re keeping well.
The PM-11 is a cracker actually and it’s making me feel better about the loss of the M2 (which was disgraceful from such a long established brand as NAD).
It’s got a lovely deep soundstage, definitely doesn’t push things as far forward as the M2 did, and has real grunt - definitely very conservatively rated power-wise.
The bomb proof build is what attracted me - real hi-end Japanese stuff. Plus has a very respectable phono stage, so much so that I’m probably going to let my MF LP2 stage go.
I’ve got a second hand MF MX-DAC pulling digital duties and I’m really enjoying things at the moment
Steve aka 'Twelvebears' (it's a long story)
System: Technics 1210 Mk5, Jelco 750 arm, AT33EV via MF X-LP2 Phono Stage, Oyaide mat and record clamp. SB Touch via Marantz PM-11S1 amp and Wilson Benesch A.C.T. speakers. Mark Grant cables and PS Audio Power Plant Premier mains regenerator.
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Thanks Jack. Yes this has been a painful lesson for me. As you say, once the main board became unavailable, the M2 was basically on borrowed time.
I will never commit such an investment to anything which is not either repairable or comes with a lifetime warranty!
Steve aka 'Twelvebears' (it's a long story)
System: Technics 1210 Mk5, Jelco 750 arm, AT33EV via MF X-LP2 Phono Stage, Oyaide mat and record clamp. SB Touch via Marantz PM-11S1 amp and Wilson Benesch A.C.T. speakers. Mark Grant cables and PS Audio Power Plant Premier mains regenerator.
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(='.'=)
(")_(")
I was talking to a colleague about high end audio repairs, he told me he sent the main board of an amp off to Japan to be repaired, he didn't tell me what amp it was but he did say it was surface mount parts that needed replacing, round trip was about 4 weeks, i'll try to find out who they are and let you know their contact details.
As the late Colonel Sanders once said
"I'm too drunk to taste this chicken!!"
Alternatively you could give these a call http://www.retronix.com/services/pcb-services/
As the late Colonel Sanders once said
"I'm too drunk to taste this chicken!!"
Location: Essex-Herts border
Posts: 141
I'm Matt.
It is simply not realistic to expect any item to be eternally repairable. A relatively small company cannot be expected to keep every single spare part for every single model they ever produce.
No one expects a tumble dryer or microwave to still work after 30 years, cars need servicing, upkeep, consumables replaced etc to last a lifetime, so Hifi also has a life expectancy.
However, seven years is a blooming poor show, especially a flagship model.
If it was me, unless I received at least a decent goodwill gesture from a company in this situation, I would hardly be a loyal returning customer!