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Thread: DoGood audio - problem

  1. #1
    Join Date: Nov 2015

    Location: Wolverhampton

    Posts: 6,263
    I'm Oliver.

    Default DoGood audio - problem

    Hi all,

    Has anyone had any issues with an order from these guys?

    I ordered some bits on 01/12/17 and still no sign of them. They've taken the money from my account so I know the order was placed correctly.

    I have emailed the PayPal registered email address, the shops contact form, I've tried calling but I've had no response to anything I've sent.




    Sent from my EVA-L09 using Tapatalk
    Analogue: Technics SP10 MK2 > Phonomac AT-1010 MK5 tonearm > Ortofon Kontrapunkt b > Bigbottle Jfet MC Valve Phonostage (Telefunken & Tesla Valves)
    Digital: NONE
    Amplification: Nelson Pass DCB1 & Monarchy Audio SM-70 Class A Amplifier
    Cables: Fisual S-Flex Speaker Cable & SPOTFIRE IC Cables & NEW SPOTFIRE Tonearm cable
    Speakers: Pioneer CS-77A

  2. #2
    Join Date: May 2012

    Location: Toulouse

    Posts: 4,429
    I'm GettingFunky.

    Default

    Raise a PayPal claim, and you may get a response.
    If not, then you should get your money back.
    Contemplating life, the universe and use of HiFi forums.

    Life is too short to worry about the opinion of others.

  3. #3
    Join Date: Nov 2015

    Location: Wolverhampton

    Posts: 6,263
    I'm Oliver.

    Default

    Quote Originally Posted by CageyH View Post
    Raise a PayPal claim, and you may get a response.
    If not, then you should get your money back.
    Thank Cagey,. Even if I bought directly from their website using PayPal?

    Sent from my EVA-L09 using Tapatalk
    Analogue: Technics SP10 MK2 > Phonomac AT-1010 MK5 tonearm > Ortofon Kontrapunkt b > Bigbottle Jfet MC Valve Phonostage (Telefunken & Tesla Valves)
    Digital: NONE
    Amplification: Nelson Pass DCB1 & Monarchy Audio SM-70 Class A Amplifier
    Cables: Fisual S-Flex Speaker Cable & SPOTFIRE IC Cables & NEW SPOTFIRE Tonearm cable
    Speakers: Pioneer CS-77A

  4. #4
    Join Date: May 2012

    Location: Toulouse

    Posts: 4,429
    I'm GettingFunky.

    Default

    You used PayPal.....
    Contemplating life, the universe and use of HiFi forums.

    Life is too short to worry about the opinion of others.

  5. #5
    Join Date: Nov 2008

    Location: Belfast/Northern Ireland/UK

    Posts: 17,389
    I'm Neil.

    Default

    If you have rang them during working hours, when they should be open, then that doesn't bode well. I would ring again, and email them to say that as there has been no response you are cancelling the order. Get your money back from paypal.
    Regards Neil

    System 1 (Living Room) : Vinyl: AMG Giro Turntable, AMG 9W2 Tonearm, AMG Reference Armcable, Air Tight PC3 MC Cartridge PhonoStage: Passlabs Xono Digital: Esoteric P5 SACD Transport and Esoteric P 5 DAC, Sony HAP Z1es Digital File Player + Audioquest Jitter Bug, Computer Audio: Veracity Audio Mystra DAC + HP laptop + iFi Audio i Power, Wireworld Starlight USB + Audioquest Jitter Bug Tuner:Revox B760 + Magnum Dynalab Signal Sleuth FM Amplifier Cassette Tape: Nakamichi CR5e Integrated Amplifier: Balanced Audio Technology VK300se Speakers: Anthony Gallo Reference 3.1 Audio Cabling: Signal - Atlas Mavros, Audience AU24 Speaker - Atlas Mavros. Mains Cabling: Audience AU24, Analysis Plus, TCI. Mains Distribution: Mark Grant Distribution Blocks, Mark Grant DC Blocker Equipment Tables: Target Audio B series + Track Audio Isolation Spikes Isolation/ Platforms: Bright Star Audio Isonodes, BASE 01, SSC Platforms.

    System 2 (Music Room) : Vinyl: Turntable 1 Loricraft Garrard 401 Turntable + SME 5 Tonearm, Graham IC70 Tonearm Cable + VDH MC10 cartridge Turntable 2 Modified Technics 1200 turntable + Triplannar 7 Tonearm + VDH Frog Gold Cartridge + Paul Hynes SR7 PSU Turntable 3 SME Model 20 Turntable + Graham Phantom Tonearm + Graham IC70 Tonearm Cable, Ortofon MC5200 Cartridge PhonoStage: Balanced Audio Technology VK10se Digital: Moon Andromeda CD Player, Toshiba 9500 DVD Audio Player Computer Audio: AMR DP777 DAC + Dell Laptop + iFi Audio i Power + JKenny JKSPIDIF + Wireworld Starlight USB Tuners: Kenwood 8300 Tuner, Revox B760 Tuner, Leak Troughline Tuner + EAR Stereo Decoder ReelToReel Tape: Revox B77 mk 2, Revox A77 mk3, Sony TC-377 Cassette Tape: Nakamichi DR10 Headphone: Audio Valve RKV2 OTL Valve Headphone Amp, Headphones Grado GS 1000, Sennheiser 560 Ovation2, Sennheiser 410SL Pre-Amplifier: Balanced Audio Technology VK52se Power-Amplifier: Music Reference RM200 mk1 Speakers: Anthony Gallo Reference 3.5 Audio Cabling: Signal - Audience AU24, Kimber KCAG, Audio Note ANVs, Barry Hunt Cables Speaker - XLO Type 6. Mains Cabling: Audience AU24, TCI. Mains Distribution: Mark Grant and Russ Andrews Equipment Tables: Clear Light Audio Aspekt Tacks Isolation/Platform: SSC, Bright Star Audio Isonodes, Naim Frame Record Cleaner: Hanns Audio

  6. #6
    Join Date: Aug 2009

    Location: Staffordshire, England

    Posts: 22,002
    I'm Martin.

    Default

    Lots of businesses don't answer the 'phone even during working hours. Some do not even have a facility to leave them a message. Quite amazing really, you have to wonder how many potential orders they lose. Then when they go broke they blame the economy. Or Thatcher.

    Get a refund off of Paypal and buy somewhere else is my advice.
    Martin



    Current Lash Up:

    Technics SLP1200 CD Player * NVA P90SA passive pre / Krell KSA50S Power amp * JM Lab Electra 926 loudspeakers *


    'This is the sort of music I'd be listening to if I was going shopping for a training bra.'

  7. #7
    Join Date: Nov 2015

    Location: Wolverhampton

    Posts: 6,263
    I'm Oliver.

    Default

    Yep, tried calling again and no answer. I have a feeling it's going to be a case of trying to get my money back.

    Sent from my EVA-L09 using Tapatalk
    Analogue: Technics SP10 MK2 > Phonomac AT-1010 MK5 tonearm > Ortofon Kontrapunkt b > Bigbottle Jfet MC Valve Phonostage (Telefunken & Tesla Valves)
    Digital: NONE
    Amplification: Nelson Pass DCB1 & Monarchy Audio SM-70 Class A Amplifier
    Cables: Fisual S-Flex Speaker Cable & SPOTFIRE IC Cables & NEW SPOTFIRE Tonearm cable
    Speakers: Pioneer CS-77A

  8. #8
    Join Date: Feb 2013

    Location: W Lothian

    Posts: 47,394
    I'm Grant.

    Default

    probably have a facebook or twitter page. best way to get an answer as its pretty public
    Regards,
    Grant ....

    I've said it before and I'll say it again: democracy simply-doesn't-work
    .... ..... ...... ...... ................... ..... ..... ..... ..... .....
    OPPO BDP-103D DARBEE - JBE SERIES 3/B&O SP1/EMOTIVA XPS1/12V BATTERY - TWIN PRO MONOBLOCK AMPLIFIERS - XIANG SHENG DAC\PRE\HEADPHONE AMP\WE TUBED - TWIN AVANTREE OASIS CLASS 1 BLUETOOTHS - AUDIO TECHNICA ATH-MSR7 & OPPO PM-3 PLANAR HEADPHONES - WIN10, AUDIRVANA 3 PLUS, TIDAL - SMSL M6 MINIDAC - RPI/AUDIOPHONICS/VOLUMIO/5V BATTERY - FULL RANGE TWIN TELEFUNKEN/Q ACOUSTIC BT3/CANTON SUB - P.INSPIRED MAINS REGENERATED.

  9. #9
    Join Date: Nov 2015

    Location: Wolverhampton

    Posts: 6,263
    I'm Oliver.

    Default

    Quote Originally Posted by struth View Post
    probably have a facebook or twitter page. best way to get an answer as its pretty public
    Great shout grant!

    Sent from my EVA-L09 using Tapatalk
    Analogue: Technics SP10 MK2 > Phonomac AT-1010 MK5 tonearm > Ortofon Kontrapunkt b > Bigbottle Jfet MC Valve Phonostage (Telefunken & Tesla Valves)
    Digital: NONE
    Amplification: Nelson Pass DCB1 & Monarchy Audio SM-70 Class A Amplifier
    Cables: Fisual S-Flex Speaker Cable & SPOTFIRE IC Cables & NEW SPOTFIRE Tonearm cable
    Speakers: Pioneer CS-77A

  10. #10
    Join Date: Nov 2015

    Location: Wolverhampton

    Posts: 6,263
    I'm Oliver.

    Default

    It appears Dogoodaudio Liverpool no longer exists! The shop is empty on eBay and they have no active listings and all feedback after 10/11/17 is negative and all points to them not communicating or sending the items. Seems they have left the website active to con us trusting types.

    I've raised an issue with PayPal.

    Sent from my EVA-L09 using Tapatalk
    Analogue: Technics SP10 MK2 > Phonomac AT-1010 MK5 tonearm > Ortofon Kontrapunkt b > Bigbottle Jfet MC Valve Phonostage (Telefunken & Tesla Valves)
    Digital: NONE
    Amplification: Nelson Pass DCB1 & Monarchy Audio SM-70 Class A Amplifier
    Cables: Fisual S-Flex Speaker Cable & SPOTFIRE IC Cables & NEW SPOTFIRE Tonearm cable
    Speakers: Pioneer CS-77A

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