The Praise Good Dealers Thread.

[farflungstar]

I've tried to find the thread about dealers but b*gger me if I can, and I wanted to say something about my experience with Hugo at ammonite audio. Mods you can move.

Not so long ago I bought a Miyajima Shilabe cart from Hugo, who was very helpful and not in the least bit pushy about the sale. He let me take my time and when I finally got it and suggested it had a problem he sent me both a new Shilabe and a Kansui to try wth no pressure about time. Remember I'm in Spain so i think it was very good of him to trust me with around 8k of carts.

I've just bought a Reed 3p Tonearm from him, it arrived yesterday, and once again Hugo has been more than helpful. He even made 2 videos for me covering the arm and turntable set up so I wouldn't have any problems. The arm is working beautifully and I'll post some thoughts later.

I wouldn't hesitate to buy from Hugo, not only does he know what he's talking about he's also a true enthusiast first and foremost and a retailer second. A true gent.

[Marco]

I've tried to find the thread about dealers but b*gger me if I can...

It's the first sticky thread right at the top of this section, Mr Magoo!

I'll merge this with it in a minute. Totally agree with you about Hugo - one of the hi-fi industry's genuine good guys, and a pleasure to have here as trader and a friend

Marco.

[farflungstar]

Thanks Marco.

[Marco]

Niento problemo

Marco.

[DiveDeepDog]

Deco Audio, I'd lost a pip on Something Solid stand, not only did I receive pip for free but tube of superglue and strip of sandpaper to level them ��

[Parkie37]

In British Columbia Canada;

Soundhounds in Victoria, B.C. - These are the guys that have won me over to Audio Note. Recently the owner passed away and the manager has retired, but the rest of the folks there are continuing the tradition of good old fashioned service and a relaxed atmosphere.

Element Acoustics in Richmond, B.C. - Edward Ku is slowly but surely taking over the high end market in the Vancouver area as he brings in a lot of brands that aren't run of the mill but have impressed him. He has on display up to a dozen different turntables at a time. Stellar service.

[hifinutt]

big thanks to dave wood and paul benge of hi fi guy for driving 7 hours to get to my house to sort me out some nice speakers . highly recommended

[chris@panteg]

Mark Grant

I ordered a HDX1 interconnect, but it got lost in the post or stolen? Mark sent a replacement via recorded delivery in quick time.

Superb service and very pleased with the cable.
Buy with confidence.

[Sonically Impaired]

I needed a small part that was missing from the lift mechanism on my old Manticore turntable. Originally came with arm made by Rega so I figured Rega might be my best bet to source the part. They only deal via their approved dealer network so, being in a bit of a hurry, I sent emails enquiring about the part I needed to half a dozen Rega dealers. Only one responded and they said yes they could get one from Rega, quoted a fair price and very fair postage to France, and kept me in the loop via email continually. I was very very impressed with how my tiny order was given proper attention. If I am in the market for new, high end audio gear I would give them first crack at my business. http://www.oandlhifi.co.uk/
Otherwise known as Oranges and Lemons.. ask for Asa.

[struth]

unless you have a paid for trade account, you cannot advertise your business Dave.