As I say, computers are a PITA. Microsoft have got us over a barrel. Even updating my Microsoft 365 for word, excel etc was a pain. Couldnt find the stuf anywhere after installing for another years subscription. I had to call them. The lady remotely accessed and did the do so that Word, Excel, Powerpoint appeared and was put on my desktop. I told her the computer was a little slow at times. She said for £95 each year I could get access to their computer maintenance / checkup which would keep the computer running at optimum. Microsoft is a business and they do what they can to keep us spending and consuming - simples !