And don't forget to let us know how the warranty looks like....
Location: belgrade serbia
Posts: 840
I'm gordan.
And don't forget to let us know how the warranty looks like....
Gordan.
Speakers: Oris Swing MkII
Amps: Thomas Mayer 300b/ Hiraga La Maison de L'Audiophile 20
Preamp: Silver AVC by eng. Ferenc Lazar
Phono Preamp: Shishido LCR by Solaja Audio
Decks: Garrard 301 Martin Bastin reworked/plinthed with Fidelity Research FR64fx
Garrard 401 in eng Ferenc Lazar solid wenge plinth with SME 3012/2
Cartridges: SPU Spirit/ Koetsu Black revisited by eng. Salai/ Miyajima Shilabe
Step Up Transformers: Tango MCT 999/ Ortofon T-5000/ Lumiere SUT
Digital: Shigaclone by eng. Ferenc Lazar with Lampizator Amber II
Wires: of sufficient length
Location: Far Away
Posts: 1,396
I'm Gone.
Whereas I am correct Paul, you are not accurate in your observations. Under the Supply of Goods Act, the reseller is responsible for the contract with the end user, and the wholesaler or importer/manufacturer if supplied to the reseller direct, has the responsibility to the reseller, it's a chain. However, if the reseller goes bust, then the end user has redress from the manufacturer or importer.
I'm perfectly well aware of all that. No-one mentioned the specific case of a UK supplier going bust. In normal instances the contract remains with the seller and it is for the seller under the Sale of Goods Act to sort out any defective goods, including sorting the warranty issues on behalf of the customer. In the first instance, any fault should be dealt with the trader. I mention this because I know of a few people who have tried to be fobbed off by the sellers when trying to sort warranty issues and they were told to "sort it direct with the manufacturer" to which my advice was to push for the dealer to sort it as that is who they had the contract with which is what they ended up doing. Nuff said as paint drying is probably more interesting.