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Thread: What does a nagaoka cartridge warranty look like?

  1. #21
    Join Date: Nov 2008

    Location: belgrade serbia

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    I'm gordan.

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    And don't forget to let us know how the warranty looks like....


    Gordan.
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  2. #22
    Join Date: Dec 2011

    Location: Far Away

    Posts: 1,396
    I'm Gone.

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    Quote Originally Posted by Reffc View Post
    That is correct. All carts direct imported from Japan have this paper. With UK supplied carts, the warranty is enacted via the official UK dealership (in line with our own contract laws), so your contract for warranty issues lies with them.
    Whereas I am correct Paul, you are not accurate in your observations. Under the Supply of Goods Act, the reseller is responsible for the contract with the end user, and the wholesaler or importer/manufacturer if supplied to the reseller direct, has the responsibility to the reseller, it's a chain. However, if the reseller goes bust, then the end user has redress from the manufacturer or importer.

  3. #23
    Join Date: Mar 2012

    Location: Gloucestershire

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    I'm Paul.

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    Quote Originally Posted by PaulStewart View Post
    Whereas I am correct Paul, you are not accurate in your observations. Under the Supply of Goods Act, the reseller is responsible for the contract with the end user, and the wholesaler or importer/manufacturer if supplied to the reseller direct, has the responsibility to the reseller, it's a chain. However, if the reseller goes bust, then the end user has redress from the manufacturer or importer.
    I'm perfectly well aware of all that. No-one mentioned the specific case of a UK supplier going bust. In normal instances the contract remains with the seller and it is for the seller under the Sale of Goods Act to sort out any defective goods, including sorting the warranty issues on behalf of the customer. In the first instance, any fault should be dealt with the trader. I mention this because I know of a few people who have tried to be fobbed off by the sellers when trying to sort warranty issues and they were told to "sort it direct with the manufacturer" to which my advice was to push for the dealer to sort it as that is who they had the contract with which is what they ended up doing. Nuff said as paint drying is probably more interesting.

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