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Thread: Can anyone in the UK repair my CD player - seriously

  1. #51
    Join Date: Nov 2008

    Location: Valley of the Hazels

    Posts: 9,139
    I'm AMusicFanNotAnAudiophile.

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    The Spanish distributor is here

    SPAIN

    ATCONSUMER
    PO BOX 15
    EU-08340 Vilassar de Mar SPAIN
    Tel : +34-609-288.310 ;
    E-mail : info@atconsumer.es
    Chris



    Common sense isn't anymore!

  2. #52
    Join Date: Nov 2008

    Location: Valley of the Hazels

    Posts: 9,139
    I'm AMusicFanNotAnAudiophile.

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    Quote Originally Posted by synsei View Post
    Considering the value of the unit I think it is bad form of Accuphase to be so obstructive in this regard, it has certainly put me off buying any of their gear in the future as I have no wish to be caught in the same trap.
    It's not normal practise for any Japanese manufacturer to step on the toes of a distributor network.
    Their contract is not with you, it's with their distributor, and the Japanese will not break their part of that contract.
    If the unit was a Panasonic one you'd get exactly the same response. Return it to your local distributor.

    In this instance High End Broker have not covered themselves in glory - surely there's something that can be done via EU distance selling regulations.
    Chris



    Common sense isn't anymore!

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