Ive been having several issues with the loops... less than satisfied with speed of replies as well so far... awaiting more contact but last time all i got was a general coverall reply...
not good
Printable View
Ive been having several issues with the loops... less than satisfied with speed of replies as well so far... awaiting more contact but last time all i got was a general coverall reply...
not good
Well although they sound great, ive had issues with the buds going to sleep and not waking when i put them on.. ive also had issues of taking them off and they have not gone to sleep and in morning the battery is flat. Now also the left touch pads are not working... the app is playing up...
Hows that for a list..... im not happy and all they say is. try the usual etc as if im stupid and not tried the usual...
they have been a good company up to this but alas im going to call them out on this unless they get the finger out.. i did wait patiently for a year.:steam:
if they read this then good
cheers tony.... just picked them up. not used since this morning and they are working again.. something odd going on.. dunno if its the wiring or the software.. not holding my breath as to if they will work next time tho...
never had any issues wuth their bigger ones
Continue to get issues with these. They start working for a while then something else plays up etc.
Poor customer service too imo. Take several days to reply and say they take 24hrs, then just spout the same guff they said last time.
Shame as company started well and the big nuras are trouble free.
I believe these have been rushed out even tho they are a year late. They already say they know of several issues etc but don't really want to know about others.
Shame
I had similar issues with mine going to sleep while 5 minutes in to a session and plenty of power in them.
Also was out the other day and the touch controls on both sides went unresponsive.
Ive actually only listened to them for a couple of hours since day 2.
I had emails about they will do a firmware update, also there is an issue with the charging lead overheating on some USB chargers. To be fair they are sending everyone a new lead. However Grant is right I get the sense that everyone who pre bought are essentially beta testers.
I still think these have enormous potential for the money, but seeing as im stuck at home I prefer listening to my speakers.
Sent from my iPad using Tapatalk
The start stop tap buttons on mine don't work now. All very odd as it doesn't work on the big ones now either
I've had issues with mine too, tap buttons going awol and buds going into sleep mode.
Only thing I've found to get them going again is to connect them to my mobile using the cable directly and then disconnecting them and letting the blutooth kick in again.
Been sometime since the promise of a software update, not holding my breath!
yeah the tap button on my big nuras went too... must be software i think as they now both work again. app first time you do a test always gives up and resets first time using too.. they altered the app as folk were having issues, now everyone is having other issues.