Streaming issue

I have a problem that seemed to start when : BT installed full fibre broadband
I borrowed a Topping E30/2 Dac.

My music keeps stopping every so often, sometimes restarting but not always.
I’ve been in touch with EE thinking it might be down to them, and even wiring in the Node to a mesh WiFi booster, again even after that I’m getting issues.
I set the node up as far as I’m aware correctly when using an external Dac, but still I got the stopping problem.

There are various posts about people getting a similar issue, at least one linking it to a BT broadband/Node2i/ Qobuz combination, but theories differ.
I’m now wondering if the Topping Dac is causing the problem?
A previous Dac, the Project E box caused a small but audible ‘pffft’ before a track was about to play, so I didn’t keep that.

Numerous powering down and rebooting have made no difference.

Could a mismatch between the Node and the Topping cause such a problem?

Your help is really appreciated!

quite possible. some of these units can be touchy on streams sadly. i just stream straight to my pc and have no issues. sometimes think keeping it simple suits me.
sorry i cant be of any help.

Sorry for any confusion. I can't work out if you're connecting Wi-Fi or Hard Wired.

If Wi-Fi, that's your problem. (forget it), direct hard wire connection should resolve your issue.


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Quote:

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Originally Posted by Boyse6748

Sorry for any confusion. I can't work out if you're connecting Wi-Fi or Hard Wired.

If Wi-Fi, that's your problem. (forget it), direct hard wire connection should resolve your issue.


Sent from my SM-G986B using Tapatalk

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id agree with this. i steam to pc with ethernet

Quote:

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Originally Posted by Boyse6748

Sorry for any confusion. I can't work out if you're connecting Wi-Fi or Hard Wired.

If Wi-Fi, that's your problem. (forget it), direct hard wire connection should resolve your issue.


Sent from my SM-G986B using Tapatalk

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Both.

In as much as WiFi , but via Ethernet cable from the EE mesh device to the Node.

My signal strength is very high

Hope that makes sense

Thanks for the heads up.

Is it not possible to run directly from the router? rather than the Wi-Fi mesh.

I only ask as I have a similar mesh setup (Sky), and the mesh extensions are not as good as the direct connection to the router.

Initially, I suffered a similar issue that you're encountering when connecting from a remote mesh device to my Microrendu / Myteck Brooklyn Dac (dropouts), but when I run a cable directly back to my router, all was well.

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i did look at a mesh as my signal upstairs on wifi was poor, but decided not to as there were reports on being flaky. went yo fibre to home at 500mb and new router is much better on wifi

Quote:

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Originally Posted by Boyse6748

Thanks for the heads up.

Is it not possible to run directly from the router? rather than the Wi-Fi mesh.

I only ask as I have a similar mesh setup (Sky), and the mesh extensions are not as good as the direct connection to the router.

Initially, I suffered a similar issue that you're encountering when connecting from a remote mesh device to my Microrendu / Myteck Brooklyn Dac (dropouts), but when I run a cable directly back to my router, all was well.

Sent from my SM-G986B using Tapatalk

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In their infinite wisdom BT installed the router at the top of my stairs on the landing,as opposed to in my conservatory on the ground floor, so really, using a 20 yard long Ethernet cable is not an option.

Just to repeat I have ample signal and have ascertained I’m not suffering drop out.

Ok, just trying to help.

Good luck with your endeavours [emoji106]


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Is it indicative of good WiFi signal as I don’t have any issues with other streaming stuff such as Netflix etc?

A long shot - try turning off autosense on the node.

But I, like others, suspect it is a wifi problem - another thing to try would be a plug in extender with ethernet port.

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Originally Posted by icehockeyboy

so really, using a 20 yard long Ethernet cable is not an option.

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Perhaps not, but for the sake of £10 or less you could surely try one and that would confirm whether it was a wifi issue or not.

#10 ...I ask if it's indicative that I have good WiFi as things like Netflix etc don't have any glitches?

Where do I find 'autosense'?
I've checked in settings and can't see it...��

a quick google (there is a lot of info on Nodes cutting out - I don't own one but was curious) and:

Open the Navigation Drawer and select Settings > Player > Customize Sources > Optical Input or HDMI Input.
Disable the Auto Sense toggle if it is enabled.

there was a report re node doing this sort of thing and it was diagnosed as a hardware fault in node. might be worth reaching out to them

Quote:

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Originally Posted by icehockeyboy

#10 ...I ask if it's indicative that I have good WiFi as things like Netflix etc don't have any glitches?

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Netflix streams are auto adaptive so glitches might not show up.

I only suggested the cable as that would help determine whether it's a hardware issue or a Qobuz issue.

I has a similar issue with my streaming setup recently and a reboot of router ( last resort) cured it.

Quote:

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Originally Posted by willbewill

a quick google (there is a lot of info on Nodes cutting out - I don't own one but was curious) and:

Open the Navigation Drawer and select Settings > Player > Customize Sources > Optical Input or HDMI Input.
Disable the Auto Sense toggle if it is enabled.

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Already disabled ��

Following the guide to see my signal strength.
Damned if I can see it! ��

Changing the DNS settings ( I believe!) in the router seems to have sorted my issue, fingers crossed!

Quote:

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Originally Posted by icehockeyboy

Changing the DNS settings ( I believe!) in the router seems to have sorted my issue, fingers crossed!

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Excellent - keep us updated :thumbsup: