John Wood Audio, a tale of woe

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Originally Posted by REXTON

I'm gonna be honest, I don't want stan to get pissed off and leave the forum. We have had loads of good people leave due to threads turning nasty.

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The only person involved in this thread that should be righteously pissed off is the O/P. It could be any one of us going through his experience, and I thank him for sharing his pain with us in the hope that future damage is limited for us all.
The chap in question has had his chance to reply on another thread, in another place, to put things right regarding his CE certification for his products that he sells to us. He declined to comment publicly.
Seriously, I'm the very last person that would wish for someone's misfortune when it might affect their ability to put food on the table. But there's no way I could be happy about that food being bought with money from deceit.

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Originally Posted by Gordon Steadman

I would have no problem with this posting if it weren't for the fact that we only have our members word for any of it. This is not to doubt his word, merely to point out that, in spite of giving the court and the dates, we are accepting that the information we are being given is correct without having heard from 'the other side' or seen proof.

This seems a little dangerous as someone's business is involved.

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…which is why I’ve emailed Mr Wood, and alerted him of this discussion, in order to provide him with an opportunity to respond. It’s therefore up to him whether he does so or not. If he chooses the latter option, then no-one can be blamed for being presented here with only one side of the story.

Marco.

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Originally Posted by REXTON

I'm gonna be honest, I don't want stan to get pissed off and leave the forum. We have had loads of good people leave due to threads turning nasty.

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With respect, having known Stan for years, I think that he’s ‘battle hardened’ enough on forums to be able to handle the occasional bit of criticism! My advice therefore, Andy, would be to take a chill pill and let the thread run its course. Ta :)

Marco.

What is unsavoury here is that there is another thread currently running on AoS on a similar subject matter concerning an Accuphase CDP and a Dutch hifi brokerage firm and yet Stan has not seen fit to comment there, you are not covering yourself in glory here Stan and in fact may well be doing your business irreparable harm as a result.

As far as this case is concerned, court records could be checked if there are any doubts regarding the OP's integrity at all, although if I were the OP I would see this as a slur on my character and as such would speedily exit the forum, stage left...

I think it’s entirely reasonable, Dave, to have one’s motives questioned in a situation like this, especially as Geoff isn’t well-known here, so there’s no need for any strops or dramatic exits.

I’m sure that he would agree, and also appreciate that the majority of people here are on his side, as they believe his issue to be genuine. I certainly do. As ever in these situations, however, the truth will out and guilty parties will receive their comeuppance.

It is precisely the above which this thread facilitates.

Marco.

Marco

I apologise if I appeared overly harsh, I did mean to be honest but I certainly wouldn't want to come across as unfair or over the top. It's just that these stories keep popping up with what seems like increasing regularity.

I would like to apologise for any offence taken, though I stand by my position even if it was perhaps worded too strongly for some. I would also like to thank you for the excellent job you do as I'm sure this has taken up a lot if your time too. By that I mean checking documentation and monitoring what is a very touchy subject. Others in your position may be more inclined to wash their hands of it and run a mile. Censorship on forums like this can prove to be it's undoing just as quickly as rowing/bullying/libellous comments can, so you're walking a tight rope :(

And to Stanley - again I apologise if I was too harsh. What I maybe should have said was (being in business myself) that your post was at best foolish as your post did (to me and to some others I would imagine) come across as trying to justify the behaviour to some degree. A simple post like that, even if worded or taken up the wrong way, can have consequences or your livelihood, which I wouldn't wish on any one......apart from those who try to hoodwink or just plain steal from their customers.

One concern I do have is that something may have happened to John, but then if that were the case there would surely be someone on the forums that knows him......

Sometimes there is another side to the story, sometimes there is not. From the original post it seems pretty cut and dried. He has bought goods that are faulty, seems straightforward enough. (As an aside I don't put much stock in that someone else - in this case a court - thinks the OP is in the right. Courts screw up on a daily basis, and that is why there are appeal courts, and courts to appeal from appeal courts.)

But the fact of the matter is we do not know the other side of the story. M says he has given the vendor the chance to put forward his version, well and good. He has not given us his side of the story but it is not an automatic leap to infer from that silence that there is no 'defense'. Maybe he is ill, maybe he has more pressing matters, maybe he thinks (p'raps wrongly) anything he says will be auto-rejected, maybe anything. I've just had a hell of a Friday cause an overseas client left everything to the last minute. It turned out the day before his wife had just given birth after some issues. In this case I see no reason to doubt the OP, but until we are told the other side of the story, (by the other side!) one should keep an open mind that it is possible there some (partial) explanation.

No worries, Tim. I appreciate and accept your explanation :)

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Originally Posted by Thetiminator

I would also like to thank you for the excellent job you do as I'm sure this has taken up a lot if your time too. By that I mean checking documentation and monitoring what is a very touchy subject. Others in your position may be more inclined to wash their hands of it and run a mile. Censorship on forums like this can prove to be it's undoing just as quickly as rowing/bullying/libellous comments can, so you're walking a tight rope :(

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On AoS, we never shirk away from discussing contentious issues, and instead like to tackle them head on and provide a friendly platform where views can expressed by members on all manner of subjects.

We also like to champion fair play towards both dealers/manufacturers and their customers, and so whilst the good guys in the industry will always be praised and given the recognition that they deserve, the bad guys will equally be exposed and dealt with accordingly.

Marco.

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Originally Posted by Andrei

In this case I see no reason to doubt the OP, but until we are told the other side of the story, (by the other side!) one should keep an open mind that it is possible there some (partial) explanation.

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Sensible comment.

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Originally Posted by Andrei

In this case I see no reason to doubt the OP, but until we are told the other side of the story, (by the other side!) one should keep an open mind that it is possible there some (partial) explanation.

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Absolutely. There will certainly be no ‘witch hunts’ carried out here. However, as it seems very likely that Geoff has been unfairly treated, it’s only right to warn others of the potential dangers right now of dealing with John Wood Audio.

Marco.