Funny that you mention that age, at 102 years old, my Mum, born in London, lived in London, in the same road for most of her life, wanted a bank account with the local Natwest, about 300 yards from her house, they refused as she did not have a current passport or photo driving license. She had her birth cert, a card and letter from the Queen for her 100th, and many more forms of identification, but no, she could not get that account.

