Originally Posted by
Marco
I have to say that when I buy hi-fi equipment from a dealer or direct from a manufacturer I would do it only by either hearing it at his or her premises first, or if they would sent it to me to audition at home prior to purchase on the strength of a valid credit card number (without the card being charged).
I would not buy hi-fi equipment of high value from the Internet where this facility is not available unless I knew the person selling the equipment or they had an established reputation. I also dislike the 'buy it first and if you don't like it I'll refund it' policy of some people selling direct (sorry, Richard!) as it inconveniences the customer in the event that goods sold are unsuitable, whilst at the same time being out of pocket until a refund is processed. If I buy goods I want the service to back it up, too, not to have to do everything myself.
When I've 'sampled the goods', so to speak, decided they're suitable, and I want to buy them, that's when I pay, not before. It's the same in restaurants. If I enter a premises that insists on me paying up front for my food, I refuse and go elsewhere. What if the food is shit and the management refuse later to give me a refund? Nope - I like to be the one in control of my money, thank you very much!!
Marco.