Originally Posted by
Macca
Martin - no offence taken - There will be a number of factors that will effect the percentage of returns of any product that is not actually faulty. In this specific case, and as I understand it, until recently that would mean returning the bearing to Australia. In fact I'm not sure returns were an option at that point ( although I stand corrected if they were). In any case tweaking a hi-fi system is rarely straightforward. I can imagine many people fitting the bearing, listening over time and thinking that it was making some positive contribution in some areas. These things are rarely night and day. The general consensus is that the item does make an improvement so even if you can't hear it you may decide that it is due to issues elsewhere in your system, that, once sorted, will let the improvement show through. The price is at the level where the likely purchaser is going to have a fair amount of disposable income and quite possibly leads a very busy life - enough to add to the lethargy factor in terms of returns. 'I can't hear an improvement so I could send it back and get a refund but what the hell, it works fine and it's just too much bother.'