Originally Posted by
Marco
In some ways it undoubtedly makes sense, Richard, but it's by no means a universal panacea for manufacturers selling their products.
There is without doubt still a place for good knowledgeable dealers who know their (carefully selected) product range inside out and who can thus offer customers excellent advice and service. Trust me, places like this do exist! ;)
You'll love this (not), but it's my belief that Ebay buying is responsible for why many people are unhappy with their hi-fi systems, and are constantly changing their equipment, chasing 'audiophile nirvana'. There is a lot of dissatisfaction out there amongst hi-fi enthusiasts, which is obvious from reading various forums, and it's because people are seeking a 'quick fix' as cheaply as possible. Well, unfortunately, it's not always as simple that!
Assembling a synergistically-matched musically rewarding hi-fi system is not just a matter of buying equipment cheaply from Ebay and flinging it together hoping that it will work - it's about knowing what components synergise musically with each other, and what cables, stands, and any other essential ancillaries bring out the best in those components to make a system work. Furthermore, it's about knowing how to set it all up correctly to ensure everything performs as it should do.
The fact is that a good dealer (such as I have described above) is in many cases much more able to carry out the above effectively than someone who doesn't have the necessary knowledge and experience, and this quite rightly reflects the premium you pay for such service and expertise. Don't get me wrong, the ones that actually offer this type of service are sadly in the minority, as so many will sell you anything and just see you as a pound sign, but good dealers do exist and they are more numerous than you think.
Remember also that many people enjoy the facility of being able to listen to equipment at a dealer’s premises, and then obtaining a home trial of said equipment, if it suggests promise when auditioned - all without being charged a penny first, before buying. This facility is quite normal for a customer once a rapport has been established with a particular dealer. In those circumstances it is indeed how I always do business, and I expect and have no problem with being charged for it.
The best things in life are worth taking time over. One could say buy in haste, repent at leisure...
Marco.