Good to know, Hugo - yours must not have been made on a Friday afternoon, then! ;)
Marco.
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Good to know, Hugo - yours must not have been made on a Friday afternoon, then! ;)
Marco.
Maybe that's why there was £500 off [emoji6]
Not looking good for my deck......
https://i.imgur.com/LYQuSnb.jpg
https://i.imgur.com/fcGhzbh.jpg
He mentions a slight noise only at 78 but mine does it until it almost stops.
It was actually but can confirm they both totally factory sealed.Quote:
Originally Posted by mikeyb
In a way I hope Technics can sort it and swap with me direct? I'm starting to be concerned the shop are getting annoyed, first the amp then the deck. But in my defense the amp condition was atrocious and these decks are both noisy but i've handed over £6250 so really need it sorted. A noisy turntable is totally unacceptable.
I feel for you, very disappointing for sure. Hope you get it sorted out.Quote:
Originally Posted by allthingsanalogue
Thanks Mike.Quote:
Originally Posted by mikeyb
It's the deck I really want, not the refund. Even if it wasn't faulty I still would have had the option to return it anyway.
Don't worry about the shop Getting annoyed!!!!! You've spent nigh on £6k !!!!! If you aren't happy with it, you're perfectly within your rights as a consumer to return it for a replacement. They may give you a refund if they don't feel they can satisfy your requirements. As the fault lies with the factory, it's not their issue. Keep going!!!!!!Quote:
Originally Posted by allthingsanalogue
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If anything you’re doing them a favour by highlighting they might have gotten a dodgy batch.
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It would completely put me off buying one. If it can leave a production line that claims unprecedented QC in that state, it doesn't bode well. I'd be concerned that something else could manifest itself in future, even if I get a silent deck from new.
To me, a used 1200/1210 is a far safer buy with a long track record of reliability and loads of spares as well as after market upgrades. I realise that's not what the OP is after but no way would I put thousands into a deck that has failed on two out of two samples.
I think it's fair to consider that there will be a few teething problems with any "new" product, which this essentially is. It's just unfortunate that the OP has had two in a row that aren't up to spec. It's not unheard of! It could become beneficial if the reputation is damaged. Prices will be lowered for a short time to regain customer trust and that's a point that many people can purchase a new TT for a reduction in price.
Stay the course and keep going. Just keep in mind it isn't the dealers fault. As long as you maintain a good relationship with them, they should reciprocate.
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