Beresford Bushmaster DAC Reviews

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Originally Posted by mudan

This discussion we're having will help Stan to improve his product.

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I think that your email threats to cause trouble is not so much of a discussion, is it ;)? It should be clear to many by now that only you who no longer owns a DAC of mine is interested to keep this discussion rolling for your own personal satisfaction. A couple of other contributors have given you subtle hints that they have sussed you out.

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What I didn't appreciate is that apparently I can't get sleep mode to work but Stan can - how odd. It's barely a complex procedure! It clearly wasn't other components in my system causing this.

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Well if you had pushed down the IC into the socket properly you would have had it working. I did offer to look at the DAC after all, which you turned down in favour of a rant on AoS.

Well I think that's totally unfair. I mentioned a sleep mode problem and others have come forward with the same issue. If I had not mentioned it then buyers would not know that this is a potential problem. I have given the DAC where credit is due. If I had just wanted to cause 'trouble' then I would not mention its positive points.

The IC was pushed down properly. If it wasn't then the LEDs wouldn't have not lit at all;). As I stated, the DAC worked perfectly until attempting to enter sleep mode. Yes you offered to look at the DAC and said you would replace it if it was faulty - however you found no fault and mentioned nothing about the IC mounting. I decided to opt for a refund as I was not happy with your responses. Having a fully functional product was not too much to ask for I don't think.

Had I not stated my issue on here you would not have 'progressed' to disabling the sleep function for future production. So I see my comments and others who have mentioned the fault as productive for the buying public.

Ok, that's enough about the sleep mode now, chaps. All the points that needed to be made have been and it's becoming a bit circular. Stan is withdrawing sleep mode so it's defunct and a minor issue anyway compared with the performance the Bushmaster provides. Let's move on.

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Originally Posted by seoirse2002

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Add me to that.

I have had absolutely NO problem with ANY aspect of the Standac!

As I have previously stated, the Bushmaster is one of those great sounding products that money can buy. For the small amount of investment required, this DAC is unbeatable, excellent sounding and is a boon to those wishing to have dynamic, great sounding digital sound. StanB, in my opinion, is a real stand-up guy whose support for his product is second to none. When I had an issue with my ADC to connecting to the Bushmaster, he immediately emailed me a solution that worked. And by the way, I have had no issues with the LEDs whatsoever. I also turn the Bushmaster off when not in use. Why, because, like any other appliance in my home, leaving a coffee pot or stove on, when not in use, wastes electricity and contributes to pollution, and may lead to other dire, unfortunate and unintended consequences. (Use your imagination).. Nyff said.

To StanB, keep up the good work and I shall be looking forward to the next iteration of the Bushmaster. Thank you for a great product.

rex

Every manufacturer, no matter whether they be large or small, will find themselves having to deal with customer complaints at sometime or another. It is how those complaints are dealt with which is really important to both the business and the customer, especially in these days of social networking where reputations can be won or lost online at the drop of a hat. This is even more crucial when the outfit concerned is a small business trying to build on its market share.

A good example of how things can go terribly wrong very quickly is Apple, who are historically quite an arrogant company to deal with. One thing that has kept them afloat for a very long time is that they were the the king of cool, producing products which looked real good and that just about everybody wanted. Unfortunately Apple hasn't had a good buffing since Steve Jobs died and the rot has begun to set in. Even their core customers are detecting the unmistakable odour of rotting fruit and they are beginning to look elsewhere for riper fruit in other bowls.

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Originally Posted by synsei

A good example of how things can go terribly wrong very quickly is Apple, who are historically quite an arrogant company to deal with. One thing that has kept them afloat for a very long time is that they were the the king of cool, producing products which looked real good and that just about everybody wanted. Unfortunately Apple hasn't had a good buffing since Steve Jobs died and the rot has begun to set in. Even their core customers are detecting the unmistakable odour of rotting fruit and they are beginning to look elsewhere for riper fruit in other bowls.

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I see what you did there, Dave - very droll! :lol:

I thank thee kindly sir... :thumbsup:

Can anyone else smell sultanas?

Marco.