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View Full Version : Some dealers... phew..!



Haselsh1
23-01-2020, 16:11
Myself and other half Sue decided today that we would drive 50 miles or so to York to visit a hi-fi dealer there to listen to Quad S4's, Dali Oberon 7's and Wharfedale Evo 4.3's if they had them. I mentioned that I would ring them at nine but then Googled to find that they didn't open until eleven. Anyhow we set off with a nice lunch in mind if all else failed. On arrival I noticed a rather nice Audi R8 and Mercedes AMG parked outside as did Sue but went in and had a brief chat with one of the staff. I said we would just start with a look around to see what they had. They had most of what I was interested in but I was then told that I should have phoned ahead. I said that I was going to but it would have left us leaving home at gone eleven and the journey was an hour and half. That would have pushed time a bit for such a demo. The response was that for a demo they required a three or four day notice period and was on condition that they had nothing booked in. It was very clear they just didn't give a damn and weren't going to do anything at that particular time. Yeah OK so they knew we were looking at loudspeakers around the £1k mark so I wonder if things would've been different had we been interested in Sonus Faber's..?

I have since phoned a dealer in Hull who are now trying to organise a home demo of some Dali Opticon 6's and KEF R5's. They have the KEF's but not the Dali's.

Apparently they are going to ring when it is all sorted.

Time will tell maybe..?

Haselsh1
23-01-2020, 16:12
Oh yeah, lunch was at the Wold's Village, Bainton. Great place to eat as it turned out.

Barry
23-01-2020, 16:18
Name and shame!

Most dealers would need to arrange an appointment for a demo, especially if you are interested in several speaker designs, and for the demonstration is to be carried out properly (which an increasing number of dealers don't know how to do).

But their attitude would have pee'd me off as well.

Haselsh1
23-01-2020, 16:48
Yes Mark, Vickers Hi-Fi. Their attitude seemed to follow their choice of vehicle. Not so Fanthorpes though who just rang to sort out a demo at my home during the second week in Feb.

Fanthorpes though is quite difficult to get to especially when I can only walk using crutches and then only for around eight metres or so.

I'm really looking forward to listening to the KEF R5's ;)

paulf-2007
23-01-2020, 16:58
And the reason I don't visit dealers. I would say icon audio were very good delivering my project ds2 digital and keeping me informed along the way.

Haselsh1
23-01-2020, 17:58
And the reason I don't visit dealers. I would say icon audio were very good delivering my project ds2 digital and keeping me informed along the way.

Icon Audio, in my opinion deserve a medal for going way beyond what I would have expected back in 2011.

Made in 1968
23-01-2020, 18:05
I would rather chance it than use a dealer..

Haselsh1
23-01-2020, 18:09
Some dealers are very limited to me as I currently have big mobility issues and seem to be spending quite a bit of time in hospital in Sheffield. I'm just hoping I don't have to resort to a bloody mobility scooter :hotrod:

Made in 1968
23-01-2020, 18:12
What about Moorgate Acoustic in Sheffield or if they are still going Audio centre on Glossop Road?

Haselsh1
23-01-2020, 18:32
What about Moorgate Acoustic in Sheffield or if they are still going Audio centre on Glossop Road?

Yeah my other half is from Sheffield originally and she goes on about Moorgate. I did buy a pair of Rogers LS3/5a's from them back in the early nineties but I thought they were mainly about Linn, Naim and Rega..? I'll check 'em out.

Clive197
23-01-2020, 18:52
Yeah my other half is from Sheffield originally and she goes on about Moorgate. I did buy a pair of Rogers LS3/5a's from them back in the early nineties but I thought they were mainly about Linn, Naim and Rega..? I'll check 'em out.
You should, Paul the owner is one of the worlds nice guys, I’ve purchased a number of things from him over the years and he always makes me welcome after my drive up from North London.

Made in 1968
23-01-2020, 18:59
I used to use them in the 80's in Rotherham when Paul's Dad Keith ran it, Paul was only a young un back then, but a nice kid.. They had everything you could dream of back then.. They even had a Technics Shelf lol.. They moved just across the road for a bit before moving to Sheffield just down from Devonshire St..

Spectral Morn
23-01-2020, 18:59
Sorry to hear about the mobility issues Shaun, I hope you recover soon.

The attitude displayed was awful, pre booking does mean the rooms set up is is done well, everything is warmed up and it gives a demonstrator a chance to make sure everything is optimal. In saying that back in the day if the room was not booked and a customer was happy made aware of the less than optimal no warm up, I always did the demo, and budget was irrelevant. I treated all the same.

On a few occasions I set up items on the shop floor and on one occasion a customer who was not happy re the poor treatment regarding their using a wheel chair by another dealer, I gutted the dem room, removing the large sofa to make it possible for them to have a central listening position.

I hate stories like this, shame on Vickers.

CageyH
23-01-2020, 20:34
When I lived in Sheffield, I found Moorgate acoustics a bit cold if I am honest.
That was back in the late 90’s. They obviously sensed I was an almost penniless student that could not afford the kit they had on offer.

Not been back since, as I moved away....

Made in 1968
23-01-2020, 21:07
I know what you mean Kevin, The temp shop they moved into across from the original shop was just the same.. But that shop was the first time i saw the JDI Amplifiers that Castle Acoustics Ltd were distributing at the time.. I did buy a new Cyrus 'Two' & a second hand Radford 'WSCD1' CD player from there but the majority of my older stuff came from the original shop.. I was a sad twat when i first got into Hi-Fi in the early 80's getting excited every weekend looking thru that big side window where all the 2nd hand Equipmet was on display, spotting something rushing back home to scam the Hi-Fi Answers mag see what they say about it lol.. I did do something right regardless of how naive i was picked the Logic 'DM101' over the 'LP12' lol hoever i did try an early 2nd hand one with Grace '707' later on..

tapid
24-01-2020, 08:33
3 or 4 days notice to set up some audio equipment... hmm !. I n China they have the bulldozers out at the moment trying literally to build a new hospital in a week to cope
with the current crises over there. UK A ...:lol: Surely hi fi shops are not rushed off there feet that much these days that its beyond them to help someone who s just driven 50 miles
to potentially buy something ?. Sorry to hear your troubles Shaun

Macca
24-01-2020, 08:43
: Surely hi fi shops are not rushed off there feet that much these days that its beyond them to help someone who s just driven 50 miles to potentially buy something ?.

Exactly. Probably they had jack shit on that day but they're only really interested in people who are going to drop 20 grand. The dealers I used to go to were the same. You could be in there an hour, no-one else would come through the door. And that was on a Saturday in the town centre. If you wanted to buy something you'd have to talk them into selling it to you. And forget a proper dem, they'd lash it up on the shop floor, maybe, if you were lucky.

Their bread and butter was home theatre installs, not bothered about some youth with £300 for an amp. very short-sighted as today's youth with £300 is the bloke who will be spending £30K a decade later - if he's looked after and a relationship built. Clueless idiots.

tapid
24-01-2020, 08:51
Yup, loyalty between customer and dealer should be a 2 way thing !

Stryder5
24-01-2020, 09:45
Some dealers are very limited to me as I currently have big mobility issues and seem to be spending quite a bit of time in hospital in Sheffield. I'm just hoping I don't have to resort to a bloody mobility scooter :hotrod:

I hope your current issues are fleeting and not permanent, and you get well soon.

But on a lighter note I had to use a mobility scooter for a while after having an operation on my leg. The hooligan in me came out. In the local park I could do wheelies and fantastic drifts on the slippy grass.

Again get well soon.

Gary

337alant
24-01-2020, 09:47
Yes I have visited Vickers HIFI twice in York you are treat like an alien unless you have an appointment, they will not demonstrate anything on spec
Its mental this snobby know it all attitude gets them nowhere, but I doubt they will change.
Your better of visiting the Sound organisation much more friendly people
https://www.google.com/search?q=york%20hifi%20dealers&rlz=1C1GCEA_enGR836GR836&oq=york+hifi+dealers+&aqs=chrome..69i57j0.7790j0j8&sourceid=chrome&ie=UTF-8&sxsrf=ACYBGNRcOiM0RnuHa_5ZUBMWsKTFiBqzQA:157985915 8304&npsic=0&rflfq=1&rlha=0&rllag=53975006,-1091396,1812&tbm=lcl&rldimm=561654349358104023&lqi=ChF5b3JrIGhpZmkgZGVhbGVyc1ohCgxoaWZpIGRlYWxlcn MiEXlvcmsgaGlmaSBkZWFsZXJz&phdesc=Iq3OzKMjwnQ&ved=2ahUKEwiR4LP_-ZvnAhXOJFAKHUkyCdYQvS4wAXoECAsQLg&rldoc=1&tbs=lrf:!1m4!1u3!2m2!3m1!1e1!1m4!1u2!2m2!2m1!1e1!2 m1!1e2!2m1!1e3!3sIAE,lf:1,lf_ui:10&rlst=f#rlfi=hd:;si:561654349358104023,l,ChF5b3JrIG hpZmkgZGVhbGVyc1ohCgxoaWZpIGRlYWxlcnMiEXlvcmsgaGlm aSBkZWFsZXJz,y,Iq3OzKMjwnQ;mv:[[53.994362599999995,-1.0793123],[53.918127,-1.1231427]];tbs:lrf:!1m4!1u3!2m2!3m1!1e1!1m4!1u2!2m2!2m1!1e1! 2m1!1e2!2m1!1e3!3sIAE,lf:1,lf_ui:10

Alan

CageyH
24-01-2020, 10:25
When I last bought something from a dealer, Sevenoaks in Bristol, I went in on a Saturday with some friends. I told them that I was looking for.a new pair of speakers. We started with £300 speakers set up in a demo room at short notice, with components of the same brand/level driving them.
They brought in several ses, and left me alone to play.

I walked out a happy customer, having bought my new speakers....
If the demo room isnot being used, what excuse do they have of not letting you use it?

nonuffin
24-01-2020, 10:46
Some dealers are very limited to me as I currently have big mobility issues and seem to be spending quite a bit of time in hospital in Sheffield. I'm just hoping I don't have to resort to a bloody mobility scooter :hotrod:

Feel sorry for me then Shaun as I am going to look at a mobility scooter this afternoon :lol:

I might even give up one of the cars as I only seem to make journeys of around 10 miles or less on a daily basis, so the savings in tax, insurance, fuel and maintenance are also worth considering. I am also a bit worried if the DVLA might not renew my 3 year driving licence in a few month's time.

Shit, next thing is we will be discussing incontinence apparel :lol::lol::lol:

Sixty2
24-01-2020, 13:33
I went to Fanthorpes in Hull 2 weeks ago with a friend who wanted to listen to a couple of Sugden amps and 3 pair of speakers, the last pair being KEF Reference 1’s. Dave, who did the dem was really friendly, easy going, informative and very accommodating. 10/10 in our opinion, excellent!

Haselsh1
24-01-2020, 14:27
Jesus Dominic, Tenapants all round then. What's a dribble between friends lol.

Thanks you guys for your words regarding my current health issues. I had a huge motorcycle smash when I was 18 and three years back the resulting osteoarthritis stopped me from walking. Yeah a new knee is on the cards but my left femur was so badly buggered up I have had to have re-construction surgery before anything else can be done. It is this that I am now recovering from with frequent visits to Sheffield for check ups and surgery.

Anyhow, off the cuff, Sue and I have just listened to Dali Oberon 5's and KEF R5's. As you would imagine the Dali's ended up submitting to the KEF's quite badly.

The problem..? The KEF's are just so bloody tall for our front room.

Haselsh1
24-01-2020, 14:27
Mark, Fanthorpes still get my vote. So bloody polite and helpful.

struth
24-01-2020, 14:47
Feel sorry for me then Shaun as I am going to look at a mobility scooter this afternoon :lol:

I might even give up one of the cars as I only seem to make journeys of around 10 miles or less on a daily basis, so the savings in tax, insurance, fuel and maintenance are also worth considering. I am also a bit worried if the DVLA might not renew my 3 year driving licence in a few month's time.

Shit, next thing is we will be discussing incontinence apparel :lol::lol::lol:

Ive a car and a mobility scooter that fits in back.. a hoist lifts it in/out... great invention. tena pants? your on your own there ;)

nonuffin
24-01-2020, 16:23
Well I now have a mobility scooter so will have to have to organise a race with my neighbours who already have them LOL

337alant
24-01-2020, 16:55
Mark, Fanthorpes still get my vote. So bloody polite and helpful.
Another vote for Fanthorps in Hull pleasure to deal with

Alan

AJSki2fly
25-01-2020, 14:30
Anyhow, off the cuff, Sue and I have just listened to Dali Oberon 5's and KEF R5's. As you would imagine the Dali's ended up submitting to the KEF's quite badly.

The problem..? The KEF's are just so bloody tall for our front room.

Shame the dealer you originally went to was not customer focused, I hadexperienced similar, I just walked away and that was their loss.

I am not surprised the KEF's walk over the Dali's, they are over double the price so should be better. If you listened to the Dali Opticon 8's they would be comparable, although 9cm taller again.
The KEK R5's are only 9" taller than 36" tall Oberon 5', in my experience the SQ os speakers of this type are quite heavily impacted by the cabinet volume, having have Dali IKON 6's, KEF Reference 3.2's and Vienna Acoustic Grande SE Mozarts. The KEF's had super bass and control, the Dali's were good but lost bass depth, the Vienna Acoustics were a super speaker, the produce good and controlled bass but not in spade, the mid and top was wonderful. If you want VFM then I would definitely take a look at these https://www.ebay.co.uk/itm/Vienna-Acoustics-Beethoven-Baby-Grand-Speakers/254461438523?hash=item3b3f156a3b:g:9n0AAOSw7iZeAHV v they would blow everything you have listened to out the water.

Thought my thoughts might help if you have not already purchased some speakers.

Hope you recover well from your injuries, it is horrible being in pain and unwell.

Cheers

Adrian

Lawrence001
25-01-2020, 15:08
Just out of interest was the demo room free when you arrived or was someone else having, or due to have, a demo? If it had been set up carefully for someone later in the day I could understand that they wouldn't want to shift anything around.

I personally wouldn't turn up to a dealer and expect a demo without notice. How such a refusal is communicated however is another matter, if they were rude then that's totally not on.

Clint H
25-01-2020, 21:39
Just posting this as there are some good guys still out there. Between late November & December 2019, had 3 deck demo’s at Cheshire Audio in Crewe as Phil (The owner) stocks Notts Analogue & Rega. Demo’s were pre-arranged as I have a Sugden amp & Phil also stocks Sugden. Sugden’s sound better after an hour or so warm up so good to pre book the demo so he can get the suggy heated up some. Listened to 3 Rega decks & 3 Notts decks, was about to place an order for a Ace Spacedeck & was offered the ex demo NAS Hyperspace at a FANTASTIC price complete with Acespace tone arm he had in store. Another demo later & I bought the Hyperspace complete with a new cartridge, one of the most musical decks i’ve heard irrespective of cost, absolutely love it, just so musical.

3/4 days later, Phil brings the Hyperspace over to my house & sets it up. Stays for an album side to make sure everything is sounding right, it is!! I offer him fuel money for popping over & his time to set the deck up, not required thank you.

I ask Phil if he could sell my Rega RP6 on his shops Ebay account as I don’t have one, plus I don’t have a Paypal account. I take my RP6 to his shop a few days later complete with all original packaging etc. The deck went on line 2 or so days later & sold within 4/5 hours. Phil even delivered the RP6 to the buyer as he lived about 10 miles away. New RP6 owner is delighted, i’m delighted as i’ve got the cash minus the ebay/paypal charges, also minus the hassle of setting up an ebay account just to sell my RP6. Phil gets some great feedback on his ebay shop from new RP6 owner too. I’m happy my old deck has a new owner who will look after it, loved that RP6 but the Hyperspace, just on another level, just amazing.

Long may small, conscientious, customer satisfaction led businesses like Cheshire Audio thrive in our internet dominated retail sector. A wave mechanic power supply will be next on the cards for my Hyperspace, guess where I shall be ordering that from.

Haselsh1
26-01-2020, 10:41
Just out of interest was the demo room free when you arrived or was someone else having, or due to have, a demo? If it had been set up carefully for someone later in the day I could understand that they wouldn't want to shift anything around.

I personally wouldn't turn up to a dealer and expect a demo without notice. How such a refusal is communicated however is another matter, if they were rude then that's totally not on.

We were there for around fifteen minutes and in that time there was no one in the place and nothing happening. That doesn't mean to say that there weren't bookings for later of course.

Haselsh1
26-01-2020, 10:44
I personally wouldn't turn up to a dealer and expect a demo without notice. How such a refusal is communicated however is another matter, if they were rude then that's totally not on.

We were told quite simply that they required two/three days notice to arrange something and then it would only happen if they had nothing booked. At that point he thought it appropriate to walk off. Sue and I continued to have a good look around but then left due to the whole experience being a waste of time; or not, depending on your viewpoint.

Haselsh1
26-01-2020, 10:47
Just posting this as there are some good guys still out there. Between late November & December 2019, had 3 deck demo’s at Cheshire Audio in Crewe as Phil (The owner) stocks Notts Analogue & Rega. Demo’s were pre-arranged as I have a Sugden amp & Phil also stocks Sugden. Sugden’s sound better after an hour or so warm up so good to pre book the demo so he can get the suggy heated up some. Listened to 3 Rega decks & 3 Notts decks, was about to place an order for a Ace Spacedeck & was offered the ex demo NAS Hyperspace at a FANTASTIC price complete with Acespace tone arm he had in store. Another demo later & I bought the Hyperspace complete with a new cartridge, one of the most musical decks i’ve heard irrespective of cost, absolutely love it, just so musical.

3/4 days later, Phil brings the Hyperspace over to my house & sets it up. Stays for an album side to make sure everything is sounding right, it is!! I offer him fuel money for popping over & his time to set the deck up, not required thank you.

I ask Phil if he could sell my Rega RP6 on his shops Ebay account as I don’t have one, plus I don’t have a Paypal account. I take my RP6 to his shop a few days later complete with all original packaging etc. The deck went on line 2 or so days later & sold within 4/5 hours. Phil even delivered the RP6 to the buyer as he lived about 10 miles away. New RP6 owner is delighted, i’m delighted as i’ve got the cash minus the ebay/paypal charges, also minus the hassle of setting up an ebay account just to sell my RP6. Phil gets some great feedback on his ebay shop from new RP6 owner too. I’m happy my old deck has a new owner who will look after it, loved that RP6 but the Hyperspace, just on another level, just amazing.

Long may small, conscientious, customer satisfaction led businesses like Cheshire Audio thrive in our internet dominated retail sector. A wave mechanic power supply will be next on the cards for my Hyperspace, guess where I shall be ordering that from.

Clint, that is such good news.

:thumbsup:

glenann
26-01-2020, 19:40
I supposed I’m a little biased as I worked for Moorgate Acoustics for about 12 years (1999 to 2011)! In all the time I was there all the staff would go out of their way to help anyone walking in off the street, unless of course the demo room was already booked and in use! Otherwise we would all chip in and set up the requested items. Paul Hobson always said that the demo room was the shops best asset. A sit down with good music and a cuppa, all in a relaxed atmosphere.

Moorgate have moved to Woodseats now and have a great record shop in the basement (which will be difficult to get to if you have mobility issues sadly). They do have Naim, Rega etc, but they also sell a lot more, certainly check the website out. The record shop is called Wax... They sell a good many Mobile Fidelity albums, along with good priced S/h records and cd’s.

Vanzapp
26-01-2020, 21:03
I'll give a shout out to Fanthorpes for excellent service.

I live in Kings Lynn, Norfolk and they are in Hull. I expressed interest in a pair of PMC Twnety5 23 that were on special offer (about £800 off rrp). I was speaking to Mark on the phone about them. He said that'd just sold the last pair but they did still have some Twenty5 24 on offer, and that they were delivering to Norwich at the end of the week. The upshot of the conversation was that they would drop a demo pair off on the way to Norwich, leaving them with me for the day. If I liked them, they would have a brand new pair on the van to swap for the demo pair on the way back.

The day arrived and (on time) not only did they drop off the Twenty5 24 but also a pair of Twenty5 22 for me to compare. As it turned out the 22 were fantastic, just right for our lounge. I bought them. Now that is customer service.

I also bought a pair of matching PMC stands.

It's so disappointing to read that there are still Hifi retailers that display somewhat indifferent, elitist attitudes. They can obviously afford to lose business.

graham67
27-01-2020, 12:57
I am sure you will enjoy a visit to Fanthorpes. maybe ring them up and see if they can arrange some parking for you close by. There is also a fantastic eatery in the refurbed indoor Trinity Market, which is part of the same building as Fanthorpes. About 20 different vendors with a nice central eating area with a nice vibe. The coffee from the dedicated coffee stall Caffenated is also fantastic.
There is even a vinyl shop in Trinity Market, Spin It Records.

Lekidbongo
28-01-2020, 14:23
Hi Haselsh1,

Sorry to hear you are having health problems.

Moorgate in Sheffield were super when a chum of mine wanted to buy some BW speakers. They were all always very tolerant of me coming in for a look around (and a drool).
I can't comment on Audio centre in Sheffield.

Fanthropes are really good too. I bought my first Marantz system there but Hull is a little way from Sheffield - you should be able to pick up some decent fish 'n' chips if you do decide to go.

Haselsh1
11-02-2020, 11:02
I know of Moorgate's in Sheffield as way back in the 90's I drove over there and bought a pair of rosewood finish Rogers LS3/5a's, the single wired version. At the time I was using a Meridian two box CD player/DAC as the source and a Musical Fidelity A100X integrated amp. That amp still rates as one of the finest components I have ever owned. I also used a Alphason Sonata with an HR100S MCS arm and an Ortofon Kontrapunkt cartridge.

Excellent days although it could just be rose tinted shit of course. I'd much rather have the system I have now.

Haselsh1
11-02-2020, 11:10
Of course, saying that I'd much rather have the system I have now doesn't mean I wouldn't alter a few things.

I'd sell my current power amp (Prima Luna Dialogue Premium) and swap out for the monoblocks and swap up the preamp (Prima Luna Prologue 3) for a Dialogue Premium.

I'd also like that Denon CD player that is also an SACD player.

I do have three tickets for Wednesday's Lotto :eyebrows:

Lawrence001
12-02-2020, 16:31
Of course, saying that I'd much rather have the system I have now doesn't mean I wouldn't alter a few things.

I'd sell my current power amp (Prima Luna Dialogue Premium) and swap out for the monoblocks and swap up the preamp (Prima Luna Prologue 3) for a Dialogue Premium.

I'd also like that Denon CD player that is also an SACD player.

I do have three tickets for Wednesday's Lotto :eyebrows:If you mean the Denon DVD player that is also an SACD player then I wouldn't bother. I had a 3910 and didn't like it at all. Inoffensive but boring. YMMV!

Haselsh1
13-02-2020, 11:20
LOL, yeah, understand what you are saying. I just gave up on Spendor S3/5R2's due to the fact to my ears that they were just so lifeless. Gotta be careful though that dynamic and exciting doesn't result in hard and aggressive.

Made in 1968
14-02-2020, 13:32
Would you entertain a dealer that seems to know nothing about a product he sells? I just enquired about how many Rack spaces a certain Mixing console takes up, for the dealer to say its not rack mountable. I know full well it is and that the brackets are 100% included with the products..

Haselsh1
14-02-2020, 14:57
Would you entertain a dealer that seems to know nothing about a product he sells? I just enquired about how many Rack spaces a certain Mixing console takes up, for the dealer to say its not rack mountable. I know full well it is and that the brackets are 100% included with the products..

Andre, you've gotta wonder. Can't be bothered or doesn't have any knowledge of the products..?

Take your pick I guess.

Haselsh1
14-02-2020, 15:01
I visited Gear4Music in York the year before last to buy a Tascam 24 track but came away with nothing because basically they had nothing of that sort on display. Given the hype that friends had bestowed on the place I was really disappointed. Another notch on the bedpost for ordering online and saving the fuel. A bit of a bugger though if you want to play before you buy.

Made in 1968
14-02-2020, 15:26
As a mail order company i always use Gear4music for studio gear, they have always been cheap and excellent service. Didnt know they had shops!

icehockeyboy
19-02-2020, 09:33
Yes Mark, Vickers Hi-Fi. Their attitude seemed to follow their choice of vehicle. Not so Fanthorpes though who just rang to sort out a demo at my home during the second week in Feb.

Fanthorpes though is quite difficult to get to especially when I can only walk using crutches and then only for around eight metres or so.

I'm really looking forward to listening to the KEF R5's ;)

I remember posting about this company a good few years back, might possibly have been in the Wam it’s so long ago.
Stayed overnight in York having visited a possible choice of schools for one of my offsprings, and had a day in York, and came across this dealership. At the time I was looking for a quality integrated amp.

Went in, 2 members of staff I recall, they totally ignored this ‘intrusion’ in their shop, give them time I thought, the phone went, one of them answered it, and began his lengthy conversation.

I continued to browse, and continued, and continued, no acknowledgement of my presence at all!

I left, making a mental note to never bother doing business with them if I’m seemingly a pain in the arse to them.

southall-1998_mk2
19-02-2020, 15:37
Any bad Hi-Fi dealer, deserves brutal negative feedback publish on a live forum.

S.

macspur
20-02-2020, 14:30
Yes Mark, Vickers Hi-Fi. Their attitude seemed to follow their choice of vehicle. Not so Fanthorpes though who just rang to sort out a demo at my home during the second week in Feb.

Fanthorpes though is quite difficult to get to especially when I can only walk using crutches and then only for around eight metres or so.

I'm really looking forward to listening to the KEF R5's ;)

*************
Fanthorpes are an excellent dealer, dealt with them several times.
Mac

Pieoftheday
20-02-2020, 19:23
I've recently had a very good online experience with Hyperfi, bought a Bstock Denon soundbar, Bstock in this instance meant the packaging was a bit pants, good coms before I bought, saved £85 over all other dealers and great coms after I got it and was stuck with TV settings for ARC connection, Bobby dazzler :)

Made in 1968
20-02-2020, 19:33
Whats it sound like?. Our TV has rear speakers that do my box in, i need a good sound bar.

Pieoftheday
20-02-2020, 19:42
Whats it sound like?. Our TV has rear speakers that do my box in, i need a good sound bar.

I like it Andre, Denon dht s316, 2 channel with wireless sub, no pretend surround but it does do dts, pretty decent with music too:)