take5
06-04-2018, 06:59
We live out in the sticks, with no mains gas supply. So, we have a large underground gas tank, with LPG supplied by Calor .
how it has always worked is I keep an eye on gas levels and phone an order in. They usually deliver shortly afterwards.
I did this recently, as normal, but then forgot about it.
They failed to deliver and yesterday we run out of gas. I spent hours waiting on the end of my phone to speak to someone, but didn’t get through.
a bit of googling suggests that this is a national problem and many folks are being left with no gas for weeks!!!!!!!!!!
It seems that Calors position is that they are having difficulty sourcing supplies, due to terminal closures.That is their only position !!!!
According to messages of complaint all over the internet, it seems as if I can’t move to another supplier without permission from Calor, which they are refusing to give to others.
Anyone have any personal experience of this nightmare.
how it has always worked is I keep an eye on gas levels and phone an order in. They usually deliver shortly afterwards.
I did this recently, as normal, but then forgot about it.
They failed to deliver and yesterday we run out of gas. I spent hours waiting on the end of my phone to speak to someone, but didn’t get through.
a bit of googling suggests that this is a national problem and many folks are being left with no gas for weeks!!!!!!!!!!
It seems that Calors position is that they are having difficulty sourcing supplies, due to terminal closures.That is their only position !!!!
According to messages of complaint all over the internet, it seems as if I can’t move to another supplier without permission from Calor, which they are refusing to give to others.
Anyone have any personal experience of this nightmare.