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Anthony K
12-09-2015, 07:58
My Bryston Bcd1 is flashing disc error and is refusing to read when loading , anyone know a tech wizard in the london area?
agk
12-09-2015, 16:54
Give the lens a clean before you do anything involving cash and another being.
Anthony K
12-09-2015, 18:31
I clean the lens regular so it is not that
sumday
12-09-2015, 19:10
are bryston the battleship built guys who offer a 20 year warranty?

NIGE.
Anthony K
13-09-2015, 06:34
Yes but unfortunately only 3 years on items with moving parts so that puts cdps out
ff1d1l
13-09-2015, 12:34
I'd try Bryston and see how they play it. Wasn't there an amendment to the sale of goods act recently such that despite whatever the guarantee offered, things had to function for a reasonable amount of time?
Anthony K
14-09-2015, 07:15
Bryston are no help , spoke to JAmes Tanner and although he talks a good talk sales and money are more important. Will have to send to PMC in UK for full service.

Thanks all
Yomanze
16-09-2015, 10:23
Just replace the whole mech or laser unit that should fix it. It's the Philips L1210, some are available on eBay.
Barry
18-09-2015, 22:49
Bryston are no help , spoke to James Tanner and although he talks a good talk sales and money are more important. Will have to send to PMC in UK for full service.

Thanks all

That's sad/bad news Anthony. I used to have a very good opinion of Bryston, especially of their after-sales service; still have a high regard as regards build quality and SQ, but servicing? Think I'll have to have a re-think. Not good! :(
struth
18-09-2015, 22:53
Disgraceful of them I have to say. It will eventually filter through and their sales will suffer; not that it helps you Anthony, but Karma is always a sucker:)
Anthony K
20-09-2015, 00:39
Yes I for one will never buy from Bryston again
As for the mechanism Bryston cdp has a special key which was only given to dealers so I can't even get the lid off myself , it's kinda like an odd fit allen
Stratmangler
20-09-2015, 06:58
Yes I for one will never buy from Bryston again
As for the mechanism Bryston cdp has a special key which was only given to dealers so I can't even get the lid off myself , it's kinda like an odd fit allen

A photo of one of the fixtures would help.
I doubt that Bryston would have a custom device.