almost dead tablet

[Pieoftheday]

hi, i have a neocre tablet, only a cheap one but its been ok, switched it on today and all im getting is a pale blue screen with some thin lines across, ive tried the turning it on and off thing but to no avail, is it dead? as it was only £80 ish is it worth taking it for someone to fix?:(

[The Barbarian]

I don't believe anything like this is worth fixing, It's Just not worth it.

[Oldpinkman]

Absolutely not. Dig out all your spare tesco vouchers and spend them on a hudl2. Awesome bit of kit for the money

Edit: tesco not tests

[Pieoftheday]

its what i thought, its heading for that there bin, thatll teach me to buy the cheap shit:doh:

[struth]

You could try a hard reset. I have seen this working on android systems and this can cure it on occasion.

[Pieoftheday]

You could try a hard reset. I have seen this working on android systems and this can cure it on occasion.

whats a hard reset? jim

[walpurgis]

Neocore have a two year warranty. Is yours older?

Is the battery charged? You may not have enough juice to boot.

[Pieoftheday]

Neocore have a two year warranty. Is yours older?

Is the battery charged? You may not have enough juice to boot.

had it on charge for a few hours just incase, diddly squat:( 2 year warranty, ill see if i have a reciept, but if i send it back what if there is personal info on it? bank details etc?

[struth]

whats a hard reset? jimThese things have a hard reset which supposedly clears them of everything. it usually just clears errors etc. It can be different combinations but often you hold the power and vol buttons at same time for several seconds. there are differing combos of buttons tho. Worth trying. might say in hand book or on line...

[Pieoftheday]

These things have a hard reset which supposedly clears them of everything. it usually just clears errors etc. It can be different combinations but often you hold the power and vol buttons at same time for several seconds. there are differing combos of buttons tho. Worth trying. might say in hand book or on line...

hand book, i wish! ill give it a go though, thank you

[brian2957]

http://t4tablet.blogspot.co.uk/2013/07/how-to-fix-neocore-tab10-which-stuck-on.html
This any help.

[struth]

http://t4tablet.blogspot.co.uk/2013/07/how-to-fix-neocore-tab10-which-stuck-on.html
This any help.

Nice find Brian. Thats the thing I was pointing to.....It has worked for me in past.

[Pieoftheday]

http://t4tablet.blogspot.co.uk/2013/07/how-to-fix-neocore-tab10-which-stuck-on.html
This any help.

im afraid not, thanks for trying to help

[Pieoftheday]

quick update, contacted the seller who thinks its fixable and said to contact neocore, ive asked for confirmation on this as it isnt quite 12 months old, shouldnt the seller deal with it?:steam:

[struth]

Many products, such as electrical goods, are sold with a manufacturer's guarantee (or warranty), often for a year.
Guarantees are a contract between you and the manufacturer and the manufacturer must do whatever they say they will do in the guarantee.
Usually this will be to repair or replace a faulty item. Retailers will sometimes contact the manufacturer on your behalf, but they are not obliged to do so.


In the first six months from when you buy something, the onus is on the seller to prove it was of satisfactory quality when you received it.
If the seller simply says the problem must be due to something you've done, it's for them to prove that.
If something is not of satisfactory quality, you have a statutory right under the Sale of Goods Act, to a refund, have it replaced or repaired for free.
You can ask the retailer to do either, but it can normally choose to do whichever would be cheapest.
If the retailer refuses to repair the faulty goods, you may have the right to arrange for someone else to repair them and claim compensation from the retailer for the cost of doing this.
If the retailer refuses to provide any remedy, such as replacing the item, you can either have your money back minus an amount for the use you've had of it, or keep the item and get a reduction on the price you paid.
If you're having problems and the shop won't repair or replace or replace your goods then it should be reported to your local Trading Standards department as they are breaching your statutory rights.

[Pieoftheday]

thanks, its 3 weeks off a year old, ive contacted neocore so ill wait and see, thanks again

[Audio Advent]

whats a hard reset? jim

I think it involves a lump hammer ?

[Pieoftheday]

I think it involves a lump hammer ?

i was tempted! neocore will do a repair under warranty:)

[The Barbarian]

Repair! What these days :lol:

[struth]

Thats a result then....take the serial no as they may switch it.