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Thread: Frustrating problem with Chord 2Qute dac

  1. #31
    Join Date: Aug 2009

    Location: Staffordshire, England

    Posts: 37,772
    I'm Martin.

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    Quote Originally Posted by Whitepeak View Post
    .

    I have had a reply from Chord who put the problem down to 'spikes' on the mains. But this must mean that the simple action of switching something on or off is causing a spike. The house was rewired about 12 years ago so I have no idea what the mechanism might be. I suppose I need to get an electrician in.

    .
    That's ludicrous. First of all whatever the problem is that won't be the reason and second I'm surprised that they would admit that their device is prone to 'spikes on the mains' since any competently engineered device will be completely unaffected by whatever 'the mains' is doing.

    I'd send it back and buy something from another company, preferably a Japanese company where they know what they are doing.
    Current Lash Up:

    TEAC VRDS 701T > Sony TAE1000ESD > Krell KSA50S > JM Labs Focal Electra 926.

  2. #32
    Join Date: Jan 2008

    Location: gone

    Posts: 11,519
    I'm gone.

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    Quote Originally Posted by Macca View Post
    I'd send it back and buy something from another company, preferably a Japanese company where they know what they are doing.
    ^ I tend to agree - demand a refund, it doesn't seem fit for purpose, does it.
    .

  3. #33
    Join Date: Feb 2013

    Location: W Lothian

    Posts: 99,005
    I'm Grant.

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    could prove it or not by using a mains filter, but its not really your fault the gear is dodgy to them. ive had loads of dacs and none have done that...sure i will get spikes now and then.
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  4. #34
    Join Date: Aug 2009

    Location: Staffordshire, England

    Posts: 37,772
    I'm Martin.

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    It's an expensive bit of kit as well. Over a grand. But sorry, it won't work properly if there are spikes on your mains even though you can buy a DAC for ten quid that won't have any issues with the alleged 'spikes'.
    Current Lash Up:

    TEAC VRDS 701T > Sony TAE1000ESD > Krell KSA50S > JM Labs Focal Electra 926.

  5. #35
    Join Date: Mar 2012

    Location: Derbyshire

    Posts: 14
    I'm Anthony.

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    I have tried a cable bnc - rca ie no adapter and the problem persists.
    I also have mains filters, passive and inline also a balanced mains unit.
    Perhaps I should send it back - trouble is I really like it, it does sound very good.
    Last edited by Macca; 06-04-2018 at 07:19.

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