Help with my Tannoys

[anubisgrau]

is tannoy chinese these days?

[Cycleallday]

is tannoy chinese these days?

No its parent is a Phillipnes based company but production is in China

[hifi_dave]

I have to say that on many occasions when I've had a problem or a query I've called companies with ease and spoken to the boss, Dominic at NWA, Peter at Audio Note etc... But trying to contact Tannoy is a bloody nightmare - and considering the price of mine and other speakers this isn't acceptable. I love my Tannoys but equally I value service above and beyond all else - for this reason even if I won the lottery I wouldn't buy Tannoy again.

That's one of the reasons I stopped being a Tannoy retailer. The company was sold, to a Danish company IIRC and the sales staff were sacked right away. So, the rep I knew for years was gone and all contact with the company ceased. They really weren't interested in selling 'proper' Tannoys in the UK, just lorry loads of 'Home Cinema' packages. Since then they have been sold on again, so goodness knows what their service is like now.

[montesquieu]

No its parent is a Phillipnes based company but production is in China

Not all the new Legacy products are still made in Coatbridge.

[farflungstar]

Tom - I'll give you the correct number, the one on the web is obsolete.

01562732299*

Trying to describe my problem to the guy was impossible really - he said he'd spoken to a techie but not Tannoy who said it was the voice coil rubbing. But no mention of the control panel problems. He's promised he will speak to Scotland as 'they make them' - well duh!

I just wish I could talk to one of them. I couldn't make him understand so if he does speak to them god knows what he'll tell them.

Paul at RFC says it's most likely a cap gone open circuit as it's the roll off section but why the actual cap in circuit at the time of the buzzing is ok who knows.

I don't know. Unhappy bunny.

[farflungstar]

Does the pepper pot have a voice coil?

[walpurgis]

Does the pepper pot have a voice coil?

The compression driver diaphragm driving it does.

[montesquieu]

Does the pepper pot have a voice coil?

It's not a voice coil rubbing. I think Paul is correct, a cap gone or a dry joint in a critical place.

Fantastic well done getting that number I finally spoke to someone myself!

[walpurgis]

It's not a voice coil rubbing

Probably not, but it can happen. I've had it occur.

[walpurgis]

If I had those speakers in front of me I'd suss the problem, but it's tricky working out what's wrong from descriptions. Did you clean the treble controls?