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Thread: DoGood audio - problem

  1. #1
    Bigman80 Guest

    Default DoGood audio - problem

    Hi all,

    Has anyone had any issues with an order from these guys?

    I ordered some bits on 01/12/17 and still no sign of them. They've taken the money from my account so I know the order was placed correctly.

    I have emailed the PayPal registered email address, the shops contact form, I've tried calling but I've had no response to anything I've sent.




    Sent from my EVA-L09 using Tapatalk

  2. #2
    Join Date: May 2012

    Location: Toulouse, France

    Posts: 6,562
    I'm Kevin.

    Default

    Raise a PayPal claim, and you may get a response.
    If not, then you should get your money back.
    Kevin

    Too busy enjoying the music....

    European loan coordinator for Graham Slee HiFi system components..

  3. #3
    Bigman80 Guest

    Default

    Quote Originally Posted by CageyH View Post
    Raise a PayPal claim, and you may get a response.
    If not, then you should get your money back.
    Thank Cagey,. Even if I bought directly from their website using PayPal?

    Sent from my EVA-L09 using Tapatalk

  4. #4
    Join Date: May 2012

    Location: Toulouse, France

    Posts: 6,562
    I'm Kevin.

    Default

    You used PayPal.....
    Kevin

    Too busy enjoying the music....

    European loan coordinator for Graham Slee HiFi system components..

  5. #5
    Join Date: Nov 2008

    Location: North Down /Northern Ireland/ UK

    Posts: 19,484
    I'm Neil.

    Default

    If you have rang them during working hours, when they should be open, then that doesn't bode well. I would ring again, and email them to say that as there has been no response you are cancelling the order. Get your money back from paypal.
    Regards Neil

  6. #6
    Join Date: Aug 2009

    Location: Staffordshire, England

    Posts: 37,771
    I'm Martin.

    Default

    Lots of businesses don't answer the 'phone even during working hours. Some do not even have a facility to leave them a message. Quite amazing really, you have to wonder how many potential orders they lose. Then when they go broke they blame the economy. Or Thatcher.

    Get a refund off of Paypal and buy somewhere else is my advice.
    Current Lash Up:

    TEAC VRDS 701T > Sony TAE1000ESD > Krell KSA50S > JM Labs Focal Electra 926.

  7. #7
    Bigman80 Guest

    Default

    Yep, tried calling again and no answer. I have a feeling it's going to be a case of trying to get my money back.

    Sent from my EVA-L09 using Tapatalk

  8. #8
    Join Date: Feb 2013

    Location: W Lothian

    Posts: 99,005
    I'm Grant.

    Default

    probably have a facebook or twitter page. best way to get an answer as its pretty public
    Regards,
    Grant .... ؠ ......Don't be such a big girl's blouse

    I've said it before and I'll say it again: democracy simply-doesn't-work
    .... ..... ...... ...... ................... ..... ..... ..... ..... .....
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    “You see these dictators on their pedestals, surrounded by the bayonets of their soldiers and the truncheons of their police ... yet in their hearts there is unspoken fear. They are afraid of words and thoughts: words spoken abroad, thoughts stirring at home -- all the more powerful because forbidden -- terrify them. A little mouse of thought appears in the room, and even the mightiest potentates are thrown into panic.”

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  9. #9
    Bigman80 Guest

    Default

    Quote Originally Posted by struth View Post
    probably have a facebook or twitter page. best way to get an answer as its pretty public
    Great shout grant!

    Sent from my EVA-L09 using Tapatalk

  10. #10
    Bigman80 Guest

    Default

    It appears Dogoodaudio Liverpool no longer exists! The shop is empty on eBay and they have no active listings and all feedback after 10/11/17 is negative and all points to them not communicating or sending the items. Seems they have left the website active to con us trusting types.

    I've raised an issue with PayPal.

    Sent from my EVA-L09 using Tapatalk

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