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Thread: DoGood audio - problem

  1. #1
    Join Date: Nov 2015

    Location: Wolverhampton

    Posts: 5,422
    I'm Oliver.

    Default DoGood audio - problem

    Hi all,

    Has anyone had any issues with an order from these guys?

    I ordered some bits on 01/12/17 and still no sign of them. They've taken the money from my account so I know the order was placed correctly.

    I have emailed the PayPal registered email address, the shops contact form, I've tried calling but I've had no response to anything I've sent.




    Sent from my EVA-L09 using Tapatalk
    Analogue: Technics SP10 MK2 > Phonomac AT-1010 tonearm > Ortofon Kontrapunkt b > Wizard Jfet MC Valve Phonostage (Telefunken Valves)
    Digital: Firebottle modded Xiang Sheng DAC (Telefunken Valve)
    Amplification: Slagle AVC Passive Preamp & Firebottle Monoblocks (Telefunken Valves)
    Cables: Fisual S-Flex Speaker Cable & SPOTFIRE IC Cables Throughout
    Speakers: Pioneer CS-77A

  2. #2
    Join Date: May 2012

    Location: Toulouse

    Posts: 4,233
    I'm GettingFunky.

    Default

    Raise a PayPal claim, and you may get a response.
    If not, then you should get your money back.
    Contemplating life, the universe and use of HiFi forums.

    Life is too short to worry about the opinion of others.

  3. #3
    Join Date: Nov 2015

    Location: Wolverhampton

    Posts: 5,422
    I'm Oliver.

    Default

    Quote Originally Posted by CageyH View Post
    Raise a PayPal claim, and you may get a response.
    If not, then you should get your money back.
    Thank Cagey,. Even if I bought directly from their website using PayPal?

    Sent from my EVA-L09 using Tapatalk
    Analogue: Technics SP10 MK2 > Phonomac AT-1010 tonearm > Ortofon Kontrapunkt b > Wizard Jfet MC Valve Phonostage (Telefunken Valves)
    Digital: Firebottle modded Xiang Sheng DAC (Telefunken Valve)
    Amplification: Slagle AVC Passive Preamp & Firebottle Monoblocks (Telefunken Valves)
    Cables: Fisual S-Flex Speaker Cable & SPOTFIRE IC Cables Throughout
    Speakers: Pioneer CS-77A

  4. #4
    Join Date: May 2012

    Location: Toulouse

    Posts: 4,233
    I'm GettingFunky.

    Default

    You used PayPal.....
    Contemplating life, the universe and use of HiFi forums.

    Life is too short to worry about the opinion of others.

  5. #5
    Join Date: Nov 2008

    Location: Belfast/Northern Ireland/UK

    Posts: 17,123
    I'm Neil.

    Default

    If you have rang them during working hours, when they should be open, then that doesn't bode well. I would ring again, and email them to say that as there has been no response you are cancelling the order. Get your money back from paypal.
    Regards Neil

    System 1 (Living Room) : AMG Giro turntable, AMG 9W2 tonearm, Air Tight PC3 cartridge, Passlabs Xono phonostage, AMG Reference armcable. Marantz CD7 CD player, Sony HAP Z1es Digital File Player + Audioquest Jitter Bug, Veracity Audio Mystra DAC + HP laptop + iFi Audio i power, Wireworld Starlight USB + Audioquest Jitter Bug, for computer audio, Audio Valve RKV2 headphone amp, headphones Grado GS 1000, Nakamichi CR5e tape deck, Balanced Audio Technology VK300se integrated amplifier, Anthony Gallo Reference 3.1 speakers. Cabling: Signal - Atlas Mavros, Audience AU24, Speaker - Atlas Mavros. Mains Cabling: Audience AU24, Analysis Plus, TCI. Mark Grant distribution blocks, Equipment tables Target Audio B series.

    System 2 (Music Room) : Loricraft Garrard 401 turntable + SME 5 tonearm + VDH MC10 cartridge + Graham IC70 tonearm cable, Modified Technics 1200 turntable + Triplannar 7 tonearm + VDH Frog Gold cartridge + Paul Hynes SR7 PSU, SME Model 20 turntable + Graham Phantom tonearm + Ortofon MC5200 cartridge + Graham IC70 tonearm cable, Balanced Audio Technology VK10se phonostage, Moon Andromeda CD player, Esoteric P5 SACD transport and P 5 DAC, Toshiba 9500 DVD Audio player, AMR DP777 DAC + Dell Laptop + iFi Audio i power + JKenny JKSPIDIF + Wireworld Starlight USB - for computer audio, Kenwood 8300 tuner, Revox B760 tuner, Magnum Dynalab signal sleuth, Leak Troughline tuner + EAR Stereo decoder, Revox B77 mk 2 & Revox A77 mk3 reel to reel recorders, Balanced Audio Technology VK52se pre-amplifier, Music Reference RM200 mk1 power-amplifier, Anthony Gallo Reference 3.5 speakers. Cabling: Signal/Speaker - Audience AU24, XLO Type6. Mains Cabling: Audience AU24, TCI. Mains distribution blocks Mark Grant and Russ Andrews, Equipment tables Clear Light Audio.

  6. #6
    Join Date: Aug 2009

    Location: Staffordshire, England

    Posts: 20,764
    I'm Martin.

    Default

    Lots of businesses don't answer the 'phone even during working hours. Some do not even have a facility to leave them a message. Quite amazing really, you have to wonder how many potential orders they lose. Then when they go broke they blame the economy. Or Thatcher.

    Get a refund off of Paypal and buy somewhere else is my advice.
    Martin



    Current Lash Up:

    Technics SL1200P CD Player * NVA P90SA passive pre / Krell KSA50S Power amp * JM Lab Electra 926 loudspeakers *


    'This is the sort of music I'd be listening to if I was going shopping for a training bra.'

  7. #7
    Join Date: Nov 2015

    Location: Wolverhampton

    Posts: 5,422
    I'm Oliver.

    Default

    Yep, tried calling again and no answer. I have a feeling it's going to be a case of trying to get my money back.

    Sent from my EVA-L09 using Tapatalk
    Analogue: Technics SP10 MK2 > Phonomac AT-1010 tonearm > Ortofon Kontrapunkt b > Wizard Jfet MC Valve Phonostage (Telefunken Valves)
    Digital: Firebottle modded Xiang Sheng DAC (Telefunken Valve)
    Amplification: Slagle AVC Passive Preamp & Firebottle Monoblocks (Telefunken Valves)
    Cables: Fisual S-Flex Speaker Cable & SPOTFIRE IC Cables Throughout
    Speakers: Pioneer CS-77A

  8. #8
    Join Date: Feb 2013

    Location: W Lothian

    Posts: 44,896
    I'm Grant.

    Default

    probably have a facebook or twitter page. best way to get an answer as its pretty public
    Regards,
    Grant ....

    I've said it before and I'll say it again: democracy simply-doesn't-work
    .... ..... ...... ...... ................... ..... ..... ..... ..... .....
    OPPO BDP-103D DARBEE - JBE SERIES 3/B&O SP1/EMOTIVA XPS1/12V BATTERY - TWIN PRO MONOBLOCK AMPLIFIERS - XIANG SHENG DAC\PRE\HEADPHONE AMP\WE TUBED - TWIN AVANTREE OASIS CLASS 1 BLUETOOTHS - AUDIO TECHNICA ATH-MSR7 & OPPO PM-3 PLANAR HEADPHONES - WIN10 JRIVER24, SPOTIFY - SMSL M6 MINIDAC - RPI/AUDIOPHONICS/5V BATTERY - FULL RANGE TWIN TELEFUNKEN/Q ACOUSTIC BT3/CANTON SUB - P.INSPIRED MAINS REGENERATED.

  9. #9
    Join Date: Nov 2015

    Location: Wolverhampton

    Posts: 5,422
    I'm Oliver.

    Default

    Quote Originally Posted by struth View Post
    probably have a facebook or twitter page. best way to get an answer as its pretty public
    Great shout grant!

    Sent from my EVA-L09 using Tapatalk
    Analogue: Technics SP10 MK2 > Phonomac AT-1010 tonearm > Ortofon Kontrapunkt b > Wizard Jfet MC Valve Phonostage (Telefunken Valves)
    Digital: Firebottle modded Xiang Sheng DAC (Telefunken Valve)
    Amplification: Slagle AVC Passive Preamp & Firebottle Monoblocks (Telefunken Valves)
    Cables: Fisual S-Flex Speaker Cable & SPOTFIRE IC Cables Throughout
    Speakers: Pioneer CS-77A

  10. #10
    Join Date: Nov 2015

    Location: Wolverhampton

    Posts: 5,422
    I'm Oliver.

    Default

    It appears Dogoodaudio Liverpool no longer exists! The shop is empty on eBay and they have no active listings and all feedback after 10/11/17 is negative and all points to them not communicating or sending the items. Seems they have left the website active to con us trusting types.

    I've raised an issue with PayPal.

    Sent from my EVA-L09 using Tapatalk
    Analogue: Technics SP10 MK2 > Phonomac AT-1010 tonearm > Ortofon Kontrapunkt b > Wizard Jfet MC Valve Phonostage (Telefunken Valves)
    Digital: Firebottle modded Xiang Sheng DAC (Telefunken Valve)
    Amplification: Slagle AVC Passive Preamp & Firebottle Monoblocks (Telefunken Valves)
    Cables: Fisual S-Flex Speaker Cable & SPOTFIRE IC Cables Throughout
    Speakers: Pioneer CS-77A

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